Lead and coach EDI Analysts while managing customer EDI relationships, resolving complex EDI/ERA issues, improving team processes, and supporting customers through new workflows and tools.
Prompt jobs
EMR and practice management software for rehabilitation therapy and chiropractic clinics.
33 open roles at Prompt
Provide email-based technical support for billing and revenue cycle management software, troubleshoot customer issues, coordinate escalations, and help improve product features and the customer experience.
Supports customers using the billing and reporting suite by troubleshooting issues, improving support resources and workflows, and partnering with product and engineering teams to prioritize fixes and communicate feature updates.
Support healthcare clients with 837/835-related questions, troubleshoot EDI and clearinghouse issues, manage enrollment workflows, and improve the customer experience through accurate, independent problem-solving.
Drive adoption of revenue cycle management services among outpatient therapy practices by developing sales opportunities, advising prospects, managing pipelines, and closing deals with new and existing customers.
Leads Promptβs information security program as HIPAA Security Officer, owning governance, risk management, audits, security controls, and incident response while translating technical risks into sustainable business practices.
Own and scale B2B demand generation from first touch through qualified, attended demos, leading a team while building funnel reporting, campaigns, nurture, and conversion programs that drive pipeline.
Build and grow relationships with physical therapy and outpatient rehab practices, identify sales opportunities, and drive revenue for EHR software through account planning, product demonstrations, and pipeline development.
Drive architecture and technical strategy across major product areas, lead complex engineering initiatives, mentor engineers, and contribute hands-on to building and shipping enterprise-scale software.
Own the reliability, performance, availability, and cost efficiency of production databases, optimizing queries and architecture while improving observability, incident response, and database practices across engineering teams.
Lead and scale a team of Account Managers, building the coaching, systems, and operating rhythms that drive consistent upsell, cross-sell, and expansion revenue across SMB and mid-market customers.
Own success for Promptβs largest enterprise customers, guiding onboarding, adoption, renewals, and expansion while building executive relationships and translating product and workflow insights into actionable recommendations.
Build and grow relationships with chiropractic practices, identify sales opportunities, and drive revenue for EHR software by managing accounts, developing sales plans, and delivering product demonstrations.
Own enterprise billing customer success by onboarding and training revenue cycle teams, improving billing workflows, and helping clients use Prompt reporting to address accounting, accounts receivable, and operational needs.
Support clients with EDI and enrollment questions while building technical expertise, improving help desk workflows, and coordinating with engineering to make service delivery more efficient and scalable.
Generate and qualify leads for healthcare software by prospecting rehab therapy practices, building relationships with healthcare professionals, and presenting tailored product demos that address their needs.
Lead end-to-end design for complex health tech products, using research and user-centered methods to improve usability, accessibility, and scalability while shaping design systems and mentoring designers.
Business Development Representative (BDR) - PT/Chiropractic EMR Specialist
Generate and qualify leads for chiropractic EMR software through targeted outreach, build relationships with healthcare professionals, and coordinate product demos while sharing market insights with sales, marketing, and product teams.
Build and scale healthcare integrations that securely exchange high volumes of data, designing reliable EDI/API systems and collaborating with clearinghouse partners and engineering teams.
Own post-onboarding client relationships for Promptβs software and revenue cycle services, guiding rehab practices through clinical, administrative, and billing workflows while improving account health and outcomes.
Build end-to-end data and analytics products, from data models and pipelines to user-facing applications, using full-stack engineering and AI tools to support client and internal decision-making.
Analyze healthcare data and build accurate, actionable dashboards while supporting clients and sales teams with tailored Prompt BI solutions for clinical and financial reporting.
Posts and reconciles insurance and patient payments, resolves payment discrepancies, and supports accounts receivable through claim follow-up, corrections, appeals, and patient balance review.
Own billing onboarding and support for rehab therapy clients, helping teams implement revenue cycle best practices, configure workflows, use reporting effectively, and resolve complex billing needs.
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