We’re looking for a detail-oriented Agreement & Billing Specialist to turn signed customer contracts into accurate, well-maintained agreements in ConnectWise Manage.
In this role, you’ll help ensure services are set up and billed in line with contract terms. You’ll work closely with Sales, Project Management, Service Delivery, and Finance to support customer onboarding, manage agreement changes and renewals, and resolve billing questions. You’ll also help identify scope changes that need a signed change order before work proceeds.
Requirements
Manage customer agreements and billing in ConnectWise Manage, translating contract terms into accurate system setups while reconciling invoices, coordinating contract changes, and preventing billing errors and revenue leakage.
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Manage customer onboarding, billing, invoice accuracy, and billing inquiries while maintaining reliable customer records and reconciling payments across billing and finance systems.
