Orchestrate an AI support-agent pilot from discovery through launch, governing software delivery, defining human-AI responsibilities and autonomy limits, coordinating integrations, and measuring adoption and service outcomes.
Technical Program Manager
๐ Description
- Own delivery from requirements through production for a defined area of games, features, or platform work.
- Set timelines, maintain delivery forecasts, communicate changes, and identify blockers early.
- Improve development and release workflows by removing bottlenecks and automating manual steps.
- Enhance CI/CD pipelines, release checks, tool integrations, and lightweight internal solutions.
- Own release readiness, including testing, documentation, quality gates, and operational risk.
- Align product, engineering, QA, and client-facing teams on delivery.
๐ ๏ธ Requirements
- 3+ years in an engineering delivery, software delivery leadership, or similar role where you owned outcomes, not just process
- Previous hands-on experience as a Software Engineer, DevOps Engineer, Release Engineer, Build Engineer, Developer Productivity Engineer, or in a similarly technical role.
- Strong understanding of the software development lifecycle, including builds, automated testing, versioning, deployment, monitoring, and rollback.
- You catch problems early. Not because you're lucky, but because you know what signals to watch
- You've worked across engineering, product, and QA and you know how to keep them moving together
- Strong communicator - you can give a clear, honest delivery update to a VP without needing a slide deck
- You care about quality beyond closing tickets - release readiness, testing coverage, operational risk are things you think about naturally
- You're genuinely interested in the product you're delivering, not just the process around it
- You actively look for repetitive manual work and replace it with reliable, maintainable automation.
- Background in iGaming, gaming, or another regulated product environment
โจ Benefits
- Competitive Salary
- Quarterly Bonuses
- Unlimited Paid Time Off
- Unlimited Paid Sick Leave
- Remote & Flexible Working
- Private Medical Insurance
- Financial Support for Life Events
- Professional Development Budget
Full job description
About the role
We're looking for someone who owns delivery - not tracks it, not reports it, owns it.
You'll be responsible for a specific area: games, features, or platform work. From the first conversation about a requirement through to production - you're on the hook for the whole thing.
This isnโt a coordination-only role. We need someone with previous hands-on software engineering, DevOps, release engineering, or similar technical experience who can actively improve and automate the way software is built, tested, and released.
You set the timeline, track it, and communicate changes before people start asking questions. If there's a blocker, you've already seen it. If a release isn't ready, you say so - clearly and early.
You'll look at how work flows through your area and fix what's broken. Not just follow whatever process exists. You'll design something that actually works, iterate on it, and make it better over time.
A key part of the role will be identifying manual steps, bottlenecks, and failure points in development and release workflows, and then building practical automation to remove them. This may include improving CI/CD pipelines, automating release checks, connecting tools through APIs, and developing scripts or lightweight internal solutions.
Quality is yours too. Not QA's problem alone, not the tech lead's problem. You own release readiness: is it tested, is it documented, does anyone know the operational risk. If the answer is no, it doesn't ship.
You'll work closely with product, engineering, QA, and client-facing teams, keep them aligned, and report directly to the VP of Delivery.
What we expect from you
First 30 days
Understand how delivery actually works in your area - not how it should work, how it actually works
Map where work gets stuck, what the recurring blockers are, and who the key people are
Meet everyone who matters: product owners, tech leads, QA, release managers, client teams
Write up what you found and share it with the VP of Delivery
First 60 days
Take ownership of delivery tracking for your area
Pick the biggest workflow problem you found and start fixing it
Show you can catch a blocker before it causes a delay - at least twice
First 90 days
Own and communicate a delivery forecast that stakeholders actually trust
Ship at least one release with no last-minute surprises - quality gates passed, documentation done, everyone aligned
Present your view on how delivery should work in your area going forward
What we're looking for
3+ years in an engineering delivery, software delivery leadership, or similar role where you owned outcomes, not just process
Previous hands-on experience as a Software Engineer, DevOps Engineer, Release Engineer, Build Engineer, Developer Productivity Engineer, or in a similarly technical role.
Strong understanding of the software development lifecycle, including builds, automated testing, versioning, deployment, monitoring, and rollback.
You catch problems early. Not because you're lucky, but because you know what signals to watch
You've worked across engineering, product, and QA and you know how to keep them moving together
Strong communicator - you can give a clear, honest delivery update to a VP without needing a slide deck
You care about quality beyond closing tickets - release readiness, testing coverage, operational risk are things you think about naturally
You're genuinely interested in the product you're delivering, not just the process around it
You actively look for repetitive manual work and replace it with reliable, maintainable automation.
Nice to have
Background in iGaming, gaming, or another regulated product environment
Experience in a B2B or multi-operator delivery model
Familiarity with incident management and post-mortems
Experience working with external studios or third-party development partners
OKR-based planning and how it connects to delivery cadence
Jira or similar tooling - configuration, not just usage
What We Offer
Competitive Salary
Quarterly Bonuses
Unlimited Paid Time Off
Unlimited Paid Sick Leave
Remote & Flexible Working
Private Medical Insurance
Financial Support for Life Events
Professional Development Budget
International Exposure
Regular Company Events
*Benefits may vary depending on location and contractual agreement
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