π 7 days ago
Leads Phraseβs global Customer Success strategy and organization, owning retention and growth outcomes, executive customer relationships, operating model, KPIs, budget, and team development across regions.
Leads Phraseβs global Customer Success strategy and organization, owning retention and growth outcomes, executive customer relationships, operating model, KPIs, budget, and team development across regions.
Lead the rebuild of phrase.com on Next.js, Storyblok, and Vercel, then own its engineering across six languages, from reusable components and content migration to performance, accessibility, and ongoing site health.
Own Phraseβs day-to-day communications across social media, webinars, reviews, academic partnerships, website content, and newsletters, using performance data and AI tools to strengthen visibility and credibility.
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