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Solutions Engineer

📅 Jan 20
APIsIntegrationsWeb DevelopmentPython

📜 Description

  • Be the technical point of contact for a portfolio of customers, advising on architecture, implementation, and optimization of Persona's products.
  • Own end-to-end delivery for technical solutions from discovery and design to deployment, QA, and post-launch success.
  • Partner closely with your account team to retain and expand your customer portfolio, ensuring successful identity operations.
  • Advise customers strategically, solving complex business challenges through creative technical solutions.
  • Collaborate with Product to relay insights from the field that inform roadmap priorities and feature design.
  • Develop scalable assets such as internal tools, documentation, automations, and playbooks to improve team efficiency.

🛠️ Requirements

  • 3–7 years of experience in a technical, customer-facing role such as Solutions Engineer, Forward Deployed Engineer, Implementation Engineer, or Solutions Architect.
  • Technical fluency across APIs, integrations, and web development concepts; familiarity with scripting (Python, SQL, Bash, Ruby) is a plus.
  • Strong communication skills, able to articulate technical concepts to non-technical stakeholders and vice versa.
  • Demonstrated ability to own complex projects from scoping through implementation.
  • Comfort operating in ambiguous environments - proactive, adaptable, and energized by problem-solving.
  • Collaborative, curious, and eager to learn with a growth mindset.

Benefits

  • And Perks
🔥 19 hours ago

As a Software Engineer on the Fulfillment Core Services team, you will enhance ride state transitions and integrate new products while collaborating across teams to solve complex backend challenges.

PythonGolangDistributed SystemsObject-oriented Programming

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