Lead and develop a team of product designers, shaping UX strategy, research, and design practices while partnering with product and engineering leaders to improve experiences for accounting partners.
Lead product design from discovery through delivery, using research and data to solve complex B2B user problems and collaborating with product and engineering teams to improve the experience for businesses and accountants.
Vous accompagnez les clients et leurs comptables dans l’utilisation de Pennylane, en résolvant leurs demandes comptables et produit, en facilitant la migration de données et en transmettant leurs retours aux équipes.
Own product discovery and strategy by researching user needs, defining OKRs and roadmaps, and partnering with designers and engineers to deliver and iterate on solutions that advance user and business goals.
Du unterstützt Steuerberater und ihre Mandanten bei Onboarding und Nutzung der Buchhaltungssoftware, löst Anfragen und Probleme und arbeitest mit Produkt- und Technikteams an Verbesserungen.
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