Leads corporate and B2B communications, shaping Ibotta’s enterprise technology narrative, earning media coverage, elevating executive visibility, and strengthening communications with retail and distribution partners.
Head of Communications
📜 Description
- Define and execute a global communications strategy that unifies executive, corporate, policy, internal, and product narratives.
- Lead proactive media relations, storytelling, and reputation management across financial and crypto outlets.
- Own internal and executive communications in partnership with internal communications and marketing teams.
- Advise the CEO and executive team on communications strategy, narratives, and recommendations.
- Use AI tools to improve content development, research, and measurement.
- Coordinate agencies, advisors, and cross-functional partners to deliver consistent communications across regions.
🛠️ Requirements
- 12+ years in communications with experience in senior leadership roles, including meaningful time in tech, fintech, or financial services; experience in crypto and blockchain preferred but not required.
- Deep experience across multiple comms sub-functions (executive, corporate, policy/regulatory, internal, product), with clear depth in at least one and comfort overseeing all.
- Proven ability to manage press and media relations and to define and execute plans that re-establish a company’s brand in key media and industry forums.
- Track record of partnering closely with C-level leaders as a trusted extension of their voice.
- Experience at fintech companies or banks, ideally with the last several years at a crypto-native or crypto-forward company (e.g., built brand and mindshare in crypto/fintech).
- Strong, existing relationships or demonstrable ability to build relationships with relevant finance/crypto reporters and outlets; ability to operate across US and international markets.
- Confident, extroverted, humble personality with strong discussion and recommendation skills.
Full job description
Applying to Paxos? Our only careers site is paxos.com/careers, and we only recruit via @paxos.com email. Details below.
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About Paxos
Today’s financial infrastructure is archaic, expensive, inefficient and risky — supporting a system that leaves out more people than it lets in. So we’re rebuilding it.
We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world's leading financial institutions, like PayPal, Venmo, Mastercard, Interactive Brokers and Charles Schwab.
About the team
As the sole member of the Communications team, you'll shape how Paxos shows up in the world. We tell the Paxos story across executive, corporate, policy, internal and product channels, working closely with leadership and cross-functional partners to build trust with the media, regulators, partners and employees of a highly regulated, global business.
About the role
The Head of Communications will build and lead Paxos’ communications strategy across executive, corporate, policy, internal and product communications. This leader will own how Paxos shows up with the media, regulators, partners, and employees, re-establishing our presence in key conversations while supporting a highly regulated, global business.
What you’ll do
Define and execute a long-term, global communications strategy that integrates executive, corporate, policy, internal, and product narratives into a coherent story for Paxos.
Lead media and press relations, including proactive storytelling and responsive reputation management, to return Paxos to a strong presence in key financial and crypto outlets.
Own company-wide internal and executive communications in partnership with existing internal comms and marketing, especially around high-stakes, regulated topics and major company milestones.
Serve as a trusted advisor and thought partner to the CEO & the executive team, shaping narratives, recommendations, and decision-ready options on communications strategy and execution.
Use AI tools and systems to increase leverage in content development, research, and measurement
Direct and coordinate external agencies, advisors, and cross-functional partners to deliver high-quality, on-message communications across regions and time zones.
About you
12+ years in communications with experience in senior leadership roles, including meaningful time in tech, fintech, or financial services; experience in crypto and blockchain preferred but not required.
Deep experience across multiple comms sub-functions (executive, corporate, policy/regulatory, internal, product), with clear depth in at least one and comfort overseeing all.
Proven ability to manage press and media relations and to define and execute plans that re-establish a company’s brand in key media and industry forums.
Track record of partnering closely with C-level leaders as a trusted extension of their voice.
Experience at fintech companies or banks, ideally with the last several years at a crypto-native or crypto-forward company (e.g., built brand and mindshare in crypto/fintech).
Strong, existing relationships or demonstrable ability to build relationships with relevant finance/crypto reporters and outlets; ability to operate across US and international markets.
Confident, extroverted, humble personality with strong discussion and recommendation skills.
You might also have
Direct experience in crypto-native companies (e.g., Coinbase, Circle) where you helped build a strong brand and media footprint.
Prior work closely tied to regulatory or policy communications, especially in Washington DC or other major regulatory hubs.
Experience building or significantly scaling a comms function, including hiring and managing internal teams and agencies.
Background in payments, fintech, or TradFi with strong connectivity into finance reporters and publications that cover both finance and crypto beats.
Important Notice for Paxos Applicants
Fraudulent accounts sometimes pose as Paxos recruiters on LinkedIn and other platforms, and fake websites sometimes impersonate our careers site. These scammers attempt to deceive applicants into paying for job opportunities or providing personal financial information.
To verify a legitimate Paxos opportunity:
Our only official careers site is paxos.com/careers
We only use @paxos.com email addresses
We never ask for payment or financial details to apply, interview, or work here
For technical roles, we do not perform a coding interview without prior screening by our engineering team
Thanks for your interest in Paxos!
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