Own the end-to-end consumer design vision across ordering, mobile apps, loyalty, and engagement, leading a team while staying hands-on to build scalable experiences and improve conversion, retention, and revenue.
Owner jobs
AI platform for running and growing restaurants.
39 open roles at Owner
Own workforce management for a growing multichannel support organization, leading forecasting, capacity planning, scheduling, real-time operations, and performance optimization to meet service commitments.
Lead and develop a team of Customer Success Managers serving high-value enterprise accounts, driving retention, expansion, customer outcomes, and scalable practices for complex, multi-location customers.
Own the architecture and evolution of the Orders Platform, building reliable event-sourced and offline-first systems that keep restaurant orders correct through outages, retries, and partial failures.
Own the end-to-end product and operating model for in-store restaurant offerings, turning field insights into scalable POS and kiosk experiences and leading cross-functional teams toward operator and business outcomes.
Own and scale enablement for the Account Executive organization, building onboarding, training, and sales content that improve rep productivity, deal velocity, quota attainment, and revenue outcomes.
Own post-launch relationships with restaurant POS customers, driving adoption and retention across online ordering and point-of-sale products through coaching, value reviews, and proactive churn management.
Evaluate and score customer retention calls, identify service and process trends, and guide coaching and training to help the Customer Success team deliver consistently high-quality customer interactions.
Manage a portfolio of 120+ customers, focusing on at-risk accounts to improve product adoption, deliver customer value, reduce churn, and identify opportunities for retention and growth.
Manage a portfolio of 120+ customers, focusing on at-risk accounts to improve product adoption, deliver customer value, reduce churn, and identify opportunities for growth.
Manage a portfolio of 120+ customers, focusing on at-risk accounts to improve product adoption, deliver customer value, reduce churn, and identify opportunities for expansion.
Own and improve the XDR sales enablement program, delivering onboarding, training, and development that helps reps ramp faster, perform better, and grow into AE roles.
Own and scale Meta and TikTok acquisition, using full-funnel performance data, creative testing, and AI-powered workflows to grow customer acquisition and marketing-attributed revenue.
Own the technical strategy and delivery of scalable SEO and AEO systems, improving how restaurants attract consumer demand through reliable pipelines, experimentation, and AI-powered content workflows.
Lead end-to-end analytics and applied AI for Sales or Marketing, shaping GTM strategy with executive partners and building data products, AI-powered workflows, and repeatable experimentation systems.
Advise restaurant owners on how the product can support their goals, sell on value and ROI, build a strong pipeline, and partner with onboarding to deliver a seamless launch.
Shape product positioning and go-to-market programs that help frontline teams win customers, improve adoption and retention, and translate customer and market insight into measurable commercial impact.
Lead the OLO engineering team building and scaling restaurant web ordering, menu quality, and experimentation systems to improve guest conversion, support enterprise brands, and drive measurable revenue.
Own and scale the backend services and data pipelines powering Grader, improving reliability and observability while establishing platform foundations for new AI-powered scoring capabilities.
Lead and develop a team of Business Development Managers, setting sales strategy, closing new business, and improving the sales organization to consistently achieve targets.
Build and lead global enablement across sales, onboarding, and customer success, creating AI-powered training, coaching, and operating systems that improve ramp, customer outcomes, and revenue performance.
Serve as embedded legal counsel to Product, Engineering, and Payments, guiding AI-powered products, payments, privacy, and accessibility from concept through launch while building scalable legal processes.
Provide empathetic Spanish- and English-language support to restaurant owners and guests, resolving complex issues across calls and messages while maintaining high service quality and clear documentation.
Lead full-stack engineering teams building self-serve restaurant launch and website products, improving activation and online presence through fast, high-quality execution and a strong engineering culture.
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