Drive major priorities and cross-functional projects across businesses, turning complex problems and analysis into clear decisions, accountable plans, and execution.
Chief of Staff – to the Chief Lending Officer
📜 Description
- Shape UK and US lending growth strategy, identifying and assessing opportunities across sectors, markets and segments.
- Own annual plans, budgets, targets and quarterly priorities with Finance, Credit and lending leadership.
- Lead strategic and operational initiatives from planning through execution, setting milestones and owners.
- Coordinate across Lending, Credit, Finance, Product, Technology and People to maintain progress and remove barriers.
- Partner with the CLO on executive, leadership and board materials, and coordinate MBRs, QBRs and OKRs.
- Develop scalable operating models, structures, hiring and capabilities, using technology, automation and AI.
🛠️ Requirements
- Commercial and growth mindset, with the ability to identify and size opportunities and turn them into actionable plans.
- Strategic and operational capability, combining big-picture thinking with hands-on delivery.
- Strong executive partnership skills, independent judgement and confidence constructively challenging a fast-moving leader.
- Entrepreneurial, adaptable and comfortable taking ownership without a playbook.
- Financial services experience; banking, lending, private credit or investment banking experience is strongly preferred.
✨ Benefits
- Equity — we want you to have a stake in the business so our interests are aligned
- 25 days’ holiday plus personalised benefits — opt in to what matters to you
- Subsidised private medical insurance with Bupa
- Enhanced maternity and paternity leave
- Wellbeing and social events, plus an in-house Barista Bar in the London office
- Volunteering time off to support causes that matter to you
Full job description
THE ROLE
Working directly with OakNorth's Chief Lending Officer, you'll help grow and scale our UK and US lending businesses.
This is a commercial, analytical and hands-on role. You'll shape strategy, assess growth opportunities and work with lending leadership and teams across the business to turn plans into results.
You’ll be a trusted partner to the CLO — exercising independent judgement, anticipating what’s next and bringing structure without slowing decisions — and thrive in a fast-paced, entrepreneurial environment.
WHAT YOU'LL DO
Shape growth and strategy
Shape the growth strategy for UK and US lending, identifying opportunities across sectors, markets and segments and testing them with financial modelling and commercial judgement
Own the strategic planning rhythm — annual plans, budgets, targets and quarterly priorities — with Finance, Credit and lending leadership
Turn strategy into execution
Lead high-priority strategic and operational initiatives end to end, turning priorities into clear plans with milestones and owners
Work across Lending, Credit, Finance, Product, Technology and People to keep initiatives moving and remove barriers
Partner with the CLO and build for scale
Act as a trusted partner to the CLO — preparing analysis and materials for executive, leadership and board discussions, and coordinating MBRs, QBRs and OKRs
Build the operating models, structures, hiring and capabilities needed to scale, simplifying through technology, automation and AI
THE PROFILE
We are open on background. You may have worked in investment banking, private credit, commercial lending, strategy and operations, consulting, or as a Chief of Staff to a senior commercial leader. What matters most is how you think and your ability to turn strategy into results.
YOU WILL BRING:
Commercial and growth mindset — able to spot opportunities, size them and translate them into actionable plans
Strategic and operational capability — thinks strategically while getting into the detail to deliver
Strong executive partnership — confident with a fast-moving leader; independent judgement, clarity and constructive challenge without slowing decisions
Entrepreneurial approach — comfortable without a playbook, taking ownership in a high-growth environment
High energy, low ego and a hands-on approach
Financial services experience — strong preference for banking, lending, private credit or investment banking
WHAT WE OFFER
Equity — we want you to have a stake in the business so our interests are aligned
25 days’ holiday plus personalised benefits — opt in to what matters to you
Subsidised private medical insurance with Bupa
Enhanced maternity and paternity leave
Wellbeing and social events, plus an in-house Barista Bar in the London office
Volunteering time off to support causes that matter to you
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