Execute daily freight dispatch by assigning loads, communicating with drivers and customers, and resolving exceptions while using AI and operational data to improve processes and automate repetitive work.
Own and grow strategic enterprise accounts by driving revenue, retention, and margin while leading customer relationships, account reviews, issue resolution, and cross-functional improvements.
Own enterprise freight sales from prospecting through contract signature, first load, and operational handoff, growing contracted shipper revenue through RFPs, lane launches, and new customer wins.