Monitor and investigate security events across client environments, triage alerts, support incident response, and improve Elastic SIEM detections using log analysis and threat intelligence.
Manage Azure infrastructure and Windows Server environments, automate operational tasks, monitor services, and troubleshoot incidents to support reliable cloud and on-premise operations.
Deliver tier-one technical support across calls, emails, and ticket queues by troubleshooting user and network issues, managing incidents through resolution, and maintaining strong customer service and first-call resolution.
Provide tier-one technical support across phone and email queues, troubleshoot user and network issues, manage incident tickets through resolution, and help maintain customer satisfaction and service desk quality.
The Cloud Engineer will manage and troubleshoot IT infrastructure, focusing on Windows/Linux servers, virtualization, and backup technologies, while providing excellent customer service.
The Senior Network Engineer will act as a Tier 3 technical escalation resource and lead service delivery for managed-network clients, focusing on complex network issues and improvements.
The Strategic Alliance Manager will build and maintain the Microsoft relationship to drive new logo acquisition and regional growth through strategic marketing and collaboration.
Lead the end-to-end customer contracting process, ensuring efficient contract management and compliance while driving process improvements and collaboration across departments.
The Sr Project Manager will oversee the complete life cycle of projects within the Cloud Security Stack, ensuring effective communication and management of resources and deliverables.
The Associate Accountant will manage invoicing processes, reconcile accounts, support billing and accounts receivable, and ensure regulatory compliance.
As an Information Security Engineer (Tier 3), you will plan, implement, and manage security strategies, handle incidents, and improve security technologies for managed customers.
As a Security Analyst II, you will defend client environments and internal infrastructure against cyber threats, manage security incidents, and enhance security processes in a 24/7 SOC environment.
Provide tier-one technical support across calls, messaging, and email; troubleshoot and document incidents, manage ticket queues and escalations, and help ensure timely resolution and strong client satisfaction.
Design, implement, and operate Windows and macOS lifecycle management at scale, ensuring compliance and security as a subject matter expert in JAMF Pro and Intune.
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