Account Manager

Navarino is a global technology company serving the shipping and maritime industry through connectivity, IT, software, and digital solutions. Our work helps maritime businesses stay connected, operate more effectively, and adopt digital tools that support better performance across their operations. As we continue to grow, we are looking for people who can build trusted customer relationships and help bring the value of our portfolio to the market.

In this role, you will help strengthen Navarino's presence in the maritime sector by supporting existing customers and uncovering new opportunities for growth. You will work closely with customers to understand their goals and challenges, position solutions that match their needs, and contribute to a positive customer experience while partnering with internal teams across the business.

This role will initially be fully remote with customer visits (Bergen, Stavanger, Oslo, Aalesund)

Responsibilities

• Manage and grow relationships with existing customers.
• Identify new business opportunities within the maritime industry.
• Work closely with customers to understand their business needs.
• Promote Navarino's portfolio of connectivity, IT and digital solutions.
• Prepare commercial proposals.
• Negotiate agreements.
• Ensure high levels of customer satisfaction.
• Collaborate with internal teams.

Requirements

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Shipping, Technology or a related field
• Experience in account management, sales, or business development in a B2B environment, ideally including B2B sales and/or Maritime SaaS sales.
• Experience identifying new business opportunities, supporting planning or strategy execution, and preparing commercial proposals.
• Experience developing and maintaining strong customer relationships to drive retention and satisfaction, while collaborating with customers and cross-functional internal teams to deliver a seamless pre- and post-sales customer experience.
• Experience in the maritime or shipping industry, with an understanding of maritime operators, crewing managers, and DPA roles.
• Consistent, reliable, and detail-oriented, with the ability to manage workloads and set priorities effectively.
• Ability to act as an ambassador for the company, including representing the brand and values in a positive and professional manner at industry events and conferences.
• Professional level of English, both written and verbal
• Eligibility to work in Norway.

Preferred Qualifications

• Experience maintaining accurate records of sales activities and customer interactions in a CRM system.
• Norwegian language skills.

Benefits

Beyond offering a working environment which values and supports people and their well-being, we at Navarino offer:

• A generous bonus, announced yearly, based on overall company’s performance and your contributions to our team's success
• Excellent working conditions with a good work-life balance
• Personal development and training opportunities to build your professional growth, skills, and knowledge
• A working environment certified as a "Great Place to Work" for five consecutive years (2022–2026), a "Best Workplaces- Tech" for 2025 and "Best Workplaces- Hellas" 2026