Remote Jobs RockRemote Jobs Rock

Associate Engineer, Tech support

πŸ“… May 7, 2023
Technical SupportProblem SolvingDigital Product Engineering
Apply Now

πŸ“œ Description

  • Engage with the latest technology and tools.
  • Collaborate with a team of skilled professionals.
  • Solve complex technical problems.
  • Contribute to innovative product development.

πŸ› οΈ Requirements

  • We build products, services, and experiences that inspire, excite, and delight.
  • How has the experience been so far?
Full job description

Company Description

πŸ‘‹πŸΌ We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale β€” across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

Job Description

You have begun to prove your worth in our industry! How has the experience been so far? We hope it has been rewarding. At Nagarro, we want to take the word β€œhope” out of that sentence. At Nagarro, if you are ready to take the next step, we are ready to take you to the next level. Want to work with the coolest tech, the brightest minds, and be able to solve the most challenging problems, then look no further.

Qualifications

Additional Information

Click here to access the application privacy notice

Videos To Watch

DYOPATH

Service Desk Level 1 Analyst (Mexico)

πŸ•’ 3 days ago
DYOPATHπŸ‘₯ 201 - 500 employees🏒 Information Technology And Services

Provide first-line technical support through phone, email, and chat, resolving user issues across devices, software, and networks while documenting tickets, escalating when needed, and ensuring a positive support experience.

Technical SupportService Desk SupportCustomer ServiceWindows OS
DYOPATH

Service Desk Level 1 Analyst (Mexico)

πŸ•’ 3 days ago
DYOPATHπŸ‘₯ 201 - 500 employees🏒 Information Technology And Services

Provide first-line technical support across phone, email, and chat, resolving user issues with devices, software, and networks while documenting tickets, escalating when needed, and ensuring a positive support experience.

Technical SupportService Desk SupportCustomer ServiceWindows OS
Sourcefit

L1 IT Support Specialist

πŸ•’ 8 days ago
SourcefitπŸ‘₯ 501 - 1000 employees🏒 Outsourcing/offshoring

Resolve technical issues and assist users with software functionality while providing a positive support experience through effective communication and troubleshooting.

Technical SupportWindows 10Windows 11CRM Documentation
Mogli Technologies

Technical Support Specialist

πŸ•’ 8 days ago
Mogli Technologies🏒 Software🀝 B2B

Provide first-line support for Mogli’s Salesforce-based SMS and WhatsApp application, troubleshoot client issues, configure basic automations, maintain support resources, and help test product releases.

SalesforceTechnical SupportSoftware TroubleshootingClient Communication
DYOPATH

Service Desk Level 1 Analyst (Mexico)

πŸ•’ 8 days ago
DYOPATHπŸ‘₯ 201 - 500 employees🏒 Information Technology And Services

Provide first-level technical support across devices, software, and basic network issues, documenting requests, resolving or escalating problems, and following up to ensure users are satisfied.

Technical SupportService DeskCustomer ServiceTicketing Systems

Trusted by Remote Workers