Contractor Business Analyst – Project Specialist (Hybrid)

Company Description

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.9 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative teamwork environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

Job Description

The 'Business Analyst – Project Specialist (Hybrid)' will play a critical role in the successful delivery of the company’s CoreConnect Programme. This hybrid position combines hands-on business analysis with structured co-ordination of key project workstreams to ensure that Programme constituent projects designed, implemented, and embedded effectively across the business delivering a sustainable business outcome for the company.

The role will partner closely with Business, Finance, Risk, Operations, Legal, Technology and external vendors to ensure that functional and technical requirements are accurately captured and analysed, future “to-be” business processes are well designed, operationally robust and positioned to leverage the core technology solutions.

This is a business transformation role and requires strong business analytical skills, disciplined delivery practices, and the ability to operate confidently across business and technology teams.

You Will:

• Facilitate requirements gathering with business stakeholders, carry out process mapping, data definition, and functional specification development for the various technology platforms in-scope under the CoreConnect Programme
• Support the Programme Manager in the delivery of assigned workstreams or activities, applying structured project management practices (plan, RAID, scope, schedule, dependencies, reporting).
• Translate business needs into clear, well-structured requirements and user stories for configuration and testing teams, ensuring alignment with programme direction.
• Coordinate and assist with solution design, build, testing (SITE2E/UAT), data migration, cutover tasks, and readiness activities for assigned streams.
• Support change management activities including training coordination, communication inputs, and business readiness assessments across the assigned project areas.
• Conduct impact assessments, identify gaps, propose solutions, and ensure operational alignment ahead of go-live within the scope of assigned responsibilities.
• Ensure quality assurance across documentation, testing outcomes, and process sign‑off for allocated deliverables.

Qualifications

You Have:

• Bachelor’s degree and/or professional qualification in Business, Information Technology / Computer Science, Accountancy / Finance, Engineering, or related discipline (or relevant professional experience).
• Project Management or BA certification (e.g. PMP, PRINCE2, CBAP) is highly preferred
• Ideally 7–10 years combined experience as a Business Analyst, Project Manager, or hybrid role within technology or business transformation.
• Proven experience in ERP implementations (finance, operations, HR, or other enterprise domains).
• Experience in structured project delivery (Waterfall, Agile, or Hybrid methods).
• Experience coordinating cross functional teams and external vendors.
• Experience developing business requirements, functional specifications, process flows, testing plans, and operational readiness artefacts.
• Experience within the financial services, fund administration, banking sectors or exposure to highly regulated environments is an advantage.

Additional Experience (Preferred):

• Strong understanding of tier-1 TPRM and CLM technology platforms would be advantageous
• Exposure to or experience with Sourcing technologies, either standalone or as part of an ERP solution preferred
• Strong analytical skills and ability to break down complex business problems to provide insights and possible solutions
• Experience of or demonstrable experience of using AI technologies to strengthen and enhance business processes
• Strong project management discipline: governance, RAID, scheduling, dependency management, reporting.
• Ability to communicate effectively with both business and technical stakeholders.
• Highly proficient in Process Mapping (e.g. using Ninetx Visio, etc.), Requirements Documentation, and UAT/Test Management.
• Demonstrable understanding and experience of good change management practice
• Strong vendor coordination and stakeholder management capabilities.
• Familiarity with data structures, integration concepts, and data migration approaches.
• Proficiency with PM / BA tools: e.g. Smartsheet, Jira, Confluence, MS365 as well as process-mapping tools (e.g. Visio, Nintex, Visual Paradigm)

Additional Information

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

We are committed to using Artificial Intelligence (AI) tools responsibly and being transparent about what we do to build trust and confidence. At MUFG Investor Services, we use AI tools to support our recruitment process by helping us understand how well candidates’ applications align with the requirements of the role.

All AI recommendations are reviewed by our recruitment team before any decisions are made.

More information on our use of AI tools is available in our Privacy Notice available to you as part of your application.