Founding - Marketplace Lead, Americas

Why join us?

Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership.

Big tech impact, without the big tech ick.

Our customers do some of the hardest jobs in the world, and they use a lot of consumables to get those jobs done. At the same time, getting those consumables purchased properly and delivered to the correct job site is a logistical headache for their procurement teams, finance

Mitti Marketplace solves that problem. We provide both "zero-click" automated eCommerce ordering driven by our customers' usage data in the Mitti Platform, and access to our marketplace of goods. Both provide customers with a purchasing process that is procurement compliant and logistically seamless.

As the founding US Marketplace Lead, this will be a hands-on, builder role. You won't be running a team from day one -you'll be on the ground, closing deals, solving problems as they land, and turning a brand new offering into something with real scale. You'll do your best work here if you like building without a fixed playbook, making the call yourself and shaping the process as you go.

What you'll do

• Drive commercial results for the US Marketplace across both revenue channels: direct fulfillment and third-party supplier and logistics deals.

• Help land and run a major national distribution partnership through its three phases — from using the partner's warehouses for zero-click orders, to building out our curated marketplace, to rolling it out to customers across the US.

• Manage the migration of customers off the legacy tech stack. Work with the platform team to retire old integrations, move active US customers over safely and keep service running for every live account.

• Build the US supplier base. Negotiate and close deals across safety, personal protective equipment (PPE) and consumable categories, close product gaps the distribution partnership needs, and keep supplier relationships healthy.

• Keep Mitti's leadership in the loop on what's working, what's not and what needs to change.
  

About you
There's more than one path into this role. You might have:

• A partnerships background with a focus on eCommerce, where you've structured and delivered deals that work for everyone at the table.

• A sales background in marketplace or eCommerce products, where you've sold to procurement, distribution or supply chain buyers and closed the deal yourself

• A commercial or entrepreneurial track record of building and scaling a marketplace, wherever that experience came from.
  

Whatever got you here, you'll also need to:

• Negotiate and close supplier and distribution agreements at pace, working with legal and other teams without slowing things down.

• Translate platform capability, like zero-click procurement and inspection-triggered replenishment, into a pitch that lands with enterprise customers and partners.

• Operate in a lean or early-stage environment, prioritizing ruthlessly and building things that'll hold as the business scales.

• Jump in and help GTM teams close new Marketplace customers when it counts.

What this role isn't
This isn't a people-leadership role. You won't have direct reports on day one. What you will have is real commercial ownership - the results are yours to drive, even if the org chart says otherwise.

At Mitti, we care about people and growing the team, through

• Equity with high growth potential, and a competitive salary

• Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local Mitti office.

• Access to professional and personal training and development opportunities; Hackathons, Workshops, Lunch & Learns;

• We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.

• Wellbeing initiatives such as subsidised fitness programs, EAP services, and a generous parental leave policy

• Quarterly celebrations and team events, including the annual offsite.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire Mitti team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK .

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you

You can find out more about life at Mitti via Youtube , Twitter , Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to Mitti or any of our employees. We are not responsible for any fees associated with unsolicited resumes.