Own the full sales cycle for working-capital products, sourcing and closing complex credit deals with high-growth businesses while partnering with founders, finance teams, and underwriting.
Leads strategic customer support service delivery programs, building evidence-based recommendations and managing transitions across BPO partners, internal teams, incubation models, and AI-enabled support.
Own product-launch readiness for go-to-market teams by building scalable enablement programs, certifying sales reps, translating product positioning into field guidance, and measuring impact on sales outcomes.
Lead social, community, creator, influencer, and merch strategy to grow audience engagement and brand affinity, shape Mercury’s voice, develop standout campaigns, and build a multidisciplinary team.
Support customers across chat, email, and phone by resolving account and banking issues, explaining product features, identifying recurring problems, and partnering with engineering and banks to improve the user experience.
Leads creative development for major launches and campaigns, turning strategy, product insight, and cultural observations into film-led concepts while building and guiding Mercury’s Brand Narrative team.
Lead product direction across Mercury’s Dashboard, Mobile, Command, API, and MCP experiences, developing product managers and building shared capabilities that make financial work clearer, more useful, and dependable with AI.
Manage small-group benefits accounts by guiding customers through plan selection, enrollment, and renewals while maintaining accurate insurance records and improving processes to prevent missed enrollments.
Leads Mercury’s research operations strategy and hands-on program, enabling teams to conduct ethical, high-quality customer research and use evidence to inform product decisions.
Own and grow the end-to-end invoicing experience, shaping its roadmap across business dashboards, invoice creation, and payments while balancing customer needs, simplicity, and adoption.
The Tech Communications Lead will shape Mercury's technology narrative, translating complex AI and product stories into compelling content for founders and the tech community.
The Model Risk Manager will establish and operate a risk-based Model Risk Management program, conducting validations and ensuring effective governance of models across various functions.
The Treasury Operations Analyst will manage daily cash movements, maintain reporting processes, and design automated tools to enhance Treasury operations at Mercury.
As a Staff Infrastructure Engineer, you'll define and build the platform for deploying and operating services at Mercury, addressing key infrastructure challenges and mentoring engineers.
This role involves leading the development of programs for Bank Charter Readiness, managing goal tracking and reporting for Fraud and Disputes, and driving continuous improvement through data analysis.
Lead the media investment strategy at Mercury, amplifying brand launches and narratives across paid channels while managing agency relationships and measurement systems.
As a Growth Data Scientist, you will partner with cross-functional teams to enhance customer acquisition and retention strategies through data-driven insights and recommendations.
Own the day-to-day operations of Mercury's Operational Risk program, shaping its development while ensuring compliance and effective risk management.
Lead high-impact projects in Treasury engineering, defining technical architecture and collaborating with teams to enhance customer experiences and manage significant assets.
Lead the Compliance Governance team at Mercury, overseeing compliance risk assessment, policy governance, training, and reporting to ensure regulatory adherence and operational efficiency.
The Lead Compliance Risk Manager will serve as the primary compliance advisor for Mercury's AI products, ensuring they are compliant-by-design from concept through launch and scale.
The Senior Product Manager will define, launch, and grow Mercury's first consumer credit card, focusing on customer experience, approval processes, and product economics.
As a Senior Analytics Engineer, you will design scalable data pipelines and collaborate with cross-functional teams to enhance data-driven decision-making and analytics capabilities.
As an Engineering Manager, you will lead a team to develop and maintain high-availability banking services, ensuring operational excellence and customer satisfaction.
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