🕒 8 days ago
Develop and deploy pricing and claims models, analyse customer and external data, and partner with engineering teams to improve real-time pricing, support product launches, and advance strategic growth initiatives.
Marshmallow jobs
Online provider of car, van and home insurance.
🏢 Insurance💰 Personal Insurance
10 open roles at Marshmallow
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🕒 10 days ago
Provide empathetic, efficient live-chat support, resolve complex customer queries, guide customers through important moments, and work with colleagues to improve service processes and customer outcomes.
🕒 11 days ago
Lead and scale car finance collections and customer service, setting strategy, managing and coaching the team, improving commercial outcomes, and partnering with engineers to build efficient, AI-enabled operations.
🕒 14 days ago
Build and monitor credit scorecards, test lending strategies, and analyze portfolio performance to shape fair, explainable credit decisions for customers with limited UK credit histories.
🕒 16 days ago
Manage complex third-party property damage and credit hire claims, including taxi and motorbike hire, by investigating liability, setting reserves, negotiating settlements and delivering fair, efficient outcomes.
🕒 16 days ago
Manage third-party property damage and credit hire claims from investigation through settlement, making sound liability and indemnity decisions while keeping customers informed and progressing cases efficiently.
🕒 17 days ago
Provide technical leadership for Claims Fraud, building production machine learning and generative AI systems that improve risk decisioning, automate claims workflows, and deliver robust, measurable outcomes.
🕒 17 days ago
Provide technical leadership for Claims Fraud, building production machine learning and generative AI systems that improve risk decisioning, automate claims workflows, and deliver robust, measurable customer outcomes.
📅 Aug 4
Manage complex, high-value motor injury claims from investigation through settlement, setting commercial and empathetic strategies, controlling costs, pursuing recoveries, and sharing technical expertise across Claims.
📅 Jul 14
Lead and develop a claims fraud team, oversee complex investigations and team performance, and improve fraud detection, investigation quality, and processes while ensuring regulatory and customer-handling compliance.
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