Key Customer Success Manager
Monitor key clientsβ experience, identify retention risks, improve customer journeys, and help develop programs that increase client activity while coordinating with teams across the company.
Who we are:
Magellan AI is the all-in-one platform for podcast advertising intelligence, media planning, and measurement. Magellan AI has created the world's largest database of podcast advertising data, covering over 50,000 podcasts. Advertiser and agency media buyers rely on Magellan AI's podcast media planning and measurement platform to discover, connect with, and analyze the performance of podcasts, streaming audio, and YouTube. Publishers trust Magellan AI to grow ad sales with intelligence and performance measurement, drive content acquisition, and streamline ad ops.
We're looking for Quality Assurance Analysts to support the growing number of clients using Magellan AI to plan and track podcast advertising campaigns.
What you'll do:
What makes this opportunity unique:
Qualifications:
Compensation and benefits:
Magellan AI is an equal opportunity employer; in keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on gender, sexual orientation, race, color, ancestry, national origin, religion, age, marital domestic partner status, physical ability, gender identity, disability status, or veteran status. Above and beyond discrimination and harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our company culture. Whether blatant or hidden, barriers to success have no place at Magellan AI.
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