Lead member support from frontline care through team growth, resolving complex inquiries, improving support tools and processes, and turning member feedback into product insights.
Support members throughout their health journey by resolving inquiries with empathy and precision, escalating medical questions appropriately, and turning recurring issues into improvements to the member experience.
Doctors contribute clinical or scientific expertise to preventive health guidance, making evidence-based recommendations, collaborating with product and engineering teams, and using AI thoughtfully in their work.
Own clinical direction and medical safety for a preventive health product, setting testing standards, governance, certification strategy, and safe product-release requirements while leading clinical operations and safety.
Own founder calendars, travel, communications, and day-to-day logistics while running the Paris HQ, coordinating operational workflows, and creating the infrastructure for a growing team.
Build and own the platform systems and product experiences that power membership growth, from subscriptions and payments to acquisition, onboarding, and checkout, using AI tools to ship reliable products quickly.
Own and improve the production AI reasoning engine for preventive health, building agents, retrieval pipelines, clinical workflows, and reliable infrastructure in close collaboration with medical advisors.
Own end-to-end engineering systems across platform, infrastructure, AI, and full-stack work, using AI agents to ship production-grade solutions and build scalable, compliant architecture.
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