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Working Student Global Marketplaces

๐Ÿ•’ 3 days ago
๐Ÿ“ ๐Ÿ‡ฉ๐Ÿ‡ช Berlin - Hybrid๐Ÿชˆ Entry-level๐Ÿ“Š Marketing Analyst๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ช German Required๐Ÿ’ผ Full-Time
E-commerceAmazonCustomer Review AnalysisProduct Testing

๐Ÿ“œ Description

  • Help organize and coordinate product testing and research activities.
  • Monitor and analyze customer reviews across marketplaces to identify themes and opportunities.
  • Transform review insights into actionable suggestions for product improvements.
  • Support marketplace managers with execution projects, including updating product listings.
  • Act as a central point for review management between product, content, and marketing teams.

๐Ÿ› ๏ธ Requirements

  • Currently enrolled at a German university in a related discipline with at least 12 months of enrollment remaining.
  • Strong interest in e-commerce and online marketplaces.
  • Proactive and collaborative mindset with excellent communication skills.
  • Reliable, accountable, and self-motivated with initiative to drive tasks to completion.
  • Highly organized and detail-oriented, able to manage multiple priorities.
  • Proficient in Microsoft Excel and comfortable learning new tools.
  • Fluency in English is essential; German language skills are a plus.

โœจ Benefits

  • Welcoming workplace with drinks, snacks, and team-building events.
  • 50% discount on all Lovehoney products.
  • Hybrid work model with flexibility and work-life balance.
  • 25 days' holiday plus an additional day for each year of service.
  • Customized training opportunities and biannual feedback cycles.
  • Gym benefits and access to a mental wellbeing platform.
  • Complimentary 1Password Family account for secure password management.
Full job description
Lovehoney Group is the worldโ€™s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.
At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customersโ€™ lives.
Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!

We are looking for a Working Student to join our Marketplaces team in Berlin. In this role, you will support our Marketplace Managers in driving the success of our global Amazon and marketplace business. Your key responsibilities will include coordinating product testing and research activities, as well as managing and analysing customer reviews to uncover valuable insights. You will help transform customer feedback into actionable recommendations for our Product, Content, and Marketing teams, contributing directly to business improvements. In addition, you will support a variety of operational and executional tasks, including marketplace listing updates and other day-to-day projects. This is an excellent opportunity for a proactive and detail-oriented student to gain hands-on e-commerce experience in a fast-growing international environment, with flexible working hours that fit around your studies.

Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates. At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. We leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role. We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office). If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply:ย https://jobs.eu.lever.co/lovehoneygroup Our privacy policy is available here: https://www.lovehoneygroup.com/privacy-policy/

What you will do

  • Help organise and coordinate our product testing and research activities, working closely with the marketplace managers.
  • Monitor and analyse our customer reviews across marketplaces, spotting recurring themes, issues and opportunities.
  • Turn review insights into clear, actionable suggestions for product improvements and share them with the product team.
  • Use review feedback to help improve our product content and the way we communicate around our products, feeding suggestions to the content team.
  • Flag relevant review themes to the marketing team to help shape messaging and campaigns.
  • Act as a central point for review management, coordinating feedback between the product, content and marketing teams.
  • Support the marketplace managers on execution projects, such as updating and optimising product listings.
  • Help out on a range of smaller tasks and projects across the team wherever an extra hand is needed.
  • Keep samples, records, trackers and documentation well organised and up to date.
  • What you should bring

  • Currently enrolled at a German university in a related discipline with at least 12 months of enrollment remaining.
  • Strong interest in e-commerce, Amazon, and the dynamics of online marketplaces.
  • Proactive and collaborative mindset, with excellent communication skills and a willingness to work closely with cross-functional teams.
  • Reliable, accountable, and self-motivated, with the initiative to take ownership of tasks and drive them to completion.
  • Highly organised and detail-oriented, with the ability to manage multiple priorities simultaneously.
  • Proficient in Microsoft Excel and comfortable learning new tools and systems.
  • Fluency in English is essential; German language skills are a plus.
  • Comfortable working for a brand that communicates openly and confidently about sexual wellness.
  • What we can offer you

    • A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events.
    • Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun.
    • Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 daysโ€™ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration.
    • Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company.
    • Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally.
    • Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily.

    Our interview process

    • CV review
    • Interview with one of our Talent Acquisition Team Members
    • Hiring Manager Interview
    • Hiring Team Interview
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