🕒 22 days ago
Lead frontend development for customer and partner onboarding products, shaping scalable architecture and delivering performant, data-driven experiences with React and modern web technologies.
Level-AI jobs
AI software for understanding support interactions and improving contact center performance.
18 open roles at Level-AI
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📅 Oct 6
Manage key client relationships and technical implementations for AI-powered customer support solutions, coordinating with internal teams, resolving issues, and identifying opportunities to expand client accounts.
📅 Oct 6
Serve as the technical partner for enterprise customers, guiding AI platform adoption, resolving technical issues, translating customer needs into product feedback, and driving measurable value and long-term success.
📅 Oct 5
Lead end-to-end customer deployments of AI agents and CX automation, translating business needs into production-ready workflows, integrations, and guardrails while improving measurable customer outcomes.
📅 Sep 30
Lead Software Engineer shaping the technical roadmap and building scalable, low-latency distributed systems, while raising engineering standards, ensuring service reliability, and mentoring engineers.
📅 Sep 17
Own reliability, infrastructure cost efficiency, and GPU throughput optimization across Kubernetes, cloud, and on-premise systems while enabling backend teams to manage their own cost and reliability budgets.
📅 Sep 10
Coordinate renewal and upsell workflows by managing timelines, preparing account plans and order documents, maintaining forecasts and Salesforce data, and partnering with Account Management, Legal, and Revenue Operations.
📅 Sep 4
Own strategic enterprise sales from prospecting and discovery through demos, pilots, proposals, negotiation, and close, building executive relationships and communicating the value of AI solutions to Fortune 1000 customers.
📅 Aug 26
Design, build, and maintain backend products and features, shape system architecture, and deliver reliable APIs and real-time services for AI-driven enterprise applications used by contact center customers.
📅 Aug 18
Research enterprise accounts, engage senior CX and contact center buyers through outbound calls and email, and turn effective outreach into qualified pipeline while partnering with sales and marketing.
📅 Aug 12
Build and own Level AI’s revenue operations infrastructure, from forecasting, deal governance, and Salesforce routing to GTM AI agents, executive dashboards, and cross-functional growth projects.
📅 Aug 12
Develop and maintain scalable speech recognition systems, tackling transcription, diarization, and voice activity detection while experimenting with ASR models and techniques for large-scale applications.
📅 Aug 12
Build and lead the SDR function by hiring and coaching a team, shaping prospecting processes and tools, and driving qualified enterprise pipeline through data-informed outreach.
📅 Aug 12
Own end-to-end development of full-stack features for real-time AI products, building React interfaces, scalable backend services, APIs, and integrations that support Agent Assist workflows.
📅 Aug 12
Build and deploy production-ready LLM agents and machine learning systems, improving retrieval, reasoning, and model performance while collaborating across teams to deliver AI features.
Principal Software Engineer — Backend & Infrastructure - Noida / Bengaluru
📅 Aug 12
Level-AI🧠 AI-native
📅 Aug 12
Set technical direction for backend and ML infrastructure, architect high-throughput real-time systems, scale GPU and inference platforms, and improve reliability while mentoring engineers across teams.
📅 Aug 12
Build and own production NLP systems using LLMs, from model training and evaluation to deployment, monitoring, and continual learning, while improving scalability and enabling agent reasoning capabilities.
📅 Aug 10
Set technical direction for AI research across LLMs, speech understanding, and retrieval, and turn new methods into scalable production systems that power customer-facing capabilities.
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