Manage restaurant customer relationships across a territory, driving retention, contract renewals, and revenue growth through consultative sales, operational guidance, and data-informed business reviews.
Account Manager
π Description
- Serve as the primary contact for clients across diverse industries and maintain strong working relationships.
- Coordinate annotation teams to support smooth project execution and timely delivery.
- Monitor team performance and key metrics, identifying opportunities for improvement and automation.
- Resolve client and team concerns and support effective collaboration.
- Train annotation teams and supervisors, and promote team discipline and company culture.
π οΈ Requirements
- Ukrainian and English proficiency at C1 or higher, spoken and written.
- 2-3 years of experience in the tech services industry, ideally in account or project management.
- Experience managing teams, with strong leadership skills.
- Ability to manage multiple accounts, prioritize tasks, and plan long-term projects.
- Strong communication, relationship-building, negotiation, and conflict-resolution skills.
- Mature, responsible, flexible, and innovation-minded approach.
β¨ Benefits
- Competitive monthly rate in USD;
- Business hours;
- Opportunity to work fully remotely;
- Greenhouse conditions for self-development;
- Inclusive international environment;
- Amazing team connectivity;
- Paid intensive training and trial period;
- Responsive management interested in your growth and long-lasting cooperation.
Full job description
If youβre ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, weβve got a spot for you π―
Weβre looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team.
Youβll meet exciting challenges, and will constantly grow in technology and the international environment.
What You Will Do:
- Simultaneously work with clients from a diverse list of industries;
- Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration;
- Manage annotation teams to guarantee smooth execution and timely delivery of projects;
- Monitor team discipline and ensure corporate culture within the team;
- Keep track of key metrics to measure the success of the clientβs request and the team, and identify areas for improvement and automatization;
- Proactively mediate and resolve any clientsβ and annotatorsβ concerns or issues etc.;
- Train annotation teams and supervisors.
What We Need:
- Excellent Ukrainian & English skills (at least C1 for both spoken and written);
- 2-3 years of experience in tech service industry, ideally in account or project management;
- Team Management experience and strong leadership skills;
- Ability to manage multiple accounts and prioritize tasks effectively;
- Proved experience in long-term project planning;
- Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships;
- Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company;
- Mature and responsible attitude;
- Innovation mindset and the ability to be flexible.
Will be a great plus:
- Experience in working with AI, data labeling, or machine learning projects;
- Desire to advance in AI & annotation services;
- Good sense of humor π
We offer:
- Competitive monthly rate in USD;
- Business hours;
- Opportunity to work fully remotely;
- Greenhouse conditions for self-development;
- Inclusive international environment;
- Amazing team connectivity;
- Paid intensive training and trial period;
- Responsive management interested in your growth and long-lasting cooperation.
π¦Ύ Ready to be part of an innovative team? Apply today and help shape the future of AI data solutions!
*We celebrate diversity and are proud to be an equal opportunity employer.
Requirements
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