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Account Manager

πŸ•’ 4 days ago
Account ManagementProject ManagementClient Relationship ManagementTeam Management
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πŸ“œ Description

  • Serve as the primary contact for clients across diverse industries and maintain strong working relationships.
  • Coordinate annotation teams to support smooth project execution and timely delivery.
  • Monitor team performance and key metrics, identifying opportunities for improvement and automation.
  • Resolve client and team concerns and support effective collaboration.
  • Train annotation teams and supervisors, and promote team discipline and company culture.

πŸ› οΈ Requirements

  • Ukrainian and English proficiency at C1 or higher, spoken and written.
  • 2-3 years of experience in the tech services industry, ideally in account or project management.
  • Experience managing teams, with strong leadership skills.
  • Ability to manage multiple accounts, prioritize tasks, and plan long-term projects.
  • Strong communication, relationship-building, negotiation, and conflict-resolution skills.
  • Mature, responsible, flexible, and innovation-minded approach.

✨ Benefits

  • Competitive monthly rate in USD;
  • Business hours;
  • Opportunity to work fully remotely;
  • Greenhouse conditions for self-development;
  • Inclusive international environment;
  • Amazing team connectivity;
  • Paid intensive training and trial period;
  • Responsive management interested in your growth and long-lasting cooperation.
Full job description

If you’re ready to join a team that crafts the future of artificial intelligence and thrives on the cutting edge, we’ve got a spot for you 🎯

We’re looking for a proactive Account Manager who will be responsible for building strong and effective relationships with both a client and a team.

You’ll meet exciting challenges, and will constantly grow in technology and the international environment.

What You Will Do:

  • Simultaneously work with clients from a diverse list of industries;
  • Act as the primary point of contact for assigned clients, ensuring satisfaction and strong collaboration;
  • Manage annotation teams to guarantee smooth execution and timely delivery of projects;
  • Monitor team discipline and ensure corporate culture within the team;
  • Keep track of key metrics to measure the success of the client’s request and the team, and identify areas for improvement and automatization;
  • Proactively mediate and resolve any clients’ and annotators’ concerns or issues etc.;
  • Train annotation teams and supervisors.

What We Need:

  • Excellent Ukrainian & English skills (at least C1 for both spoken and written);
  • 2-3 years of experience in tech service industry, ideally in account or project management;
  • Team Management experience and strong leadership skills;
  • Ability to manage multiple accounts and prioritize tasks effectively;
  • Proved experience in long-term project planning;
  • Exceptional communication and interpersonal skills, with the ability to build and maintain strong client relationships;
  • Excellent negotiation and conflict resolution skills to ensure mutually beneficial outcomes for the clients and the company;
  • Mature and responsible attitude;
  • Innovation mindset and the ability to be flexible.

Will be a great plus:

  • Experience in working with AI, data labeling, or machine learning projects;
  • Desire to advance in AI & annotation services;
  • Good sense of humor 😊


We offer:

  • Competitive monthly rate in USD;
  • Business hours;
  • Opportunity to work fully remotely;
  • Greenhouse conditions for self-development;
  • Inclusive international environment;
  • Amazing team connectivity;
  • Paid intensive training and trial period;
  • Responsive management interested in your growth and long-lasting cooperation.

🦾 Ready to be part of an innovative team? Apply today and help shape the future of AI data solutions!

*We celebrate diversity and are proud to be an equal opportunity employer.

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