Leads Sales Engineering, Implementation Engineering, and Solutions Architecture, owning Professional Services strategy, commercial performance, delivery quality, and team leadership to accelerate customer time-to-value and scale profitable.
Recruit and grow system integrator partnerships, enabling partners to sell and deliver AI-native workflow solutions while driving partner-sourced pipeline, revenue, and co-selling opportunities.
Own post-sale relationships across a customer portfolio, guiding onboarding, adoption, renewals, and strategic alignment while identifying risks and opportunities to improve customer outcomes.
Build, modernize, and operate customer-facing SaaS applications across frontend, backend, and shared platform services, improving reliability, security, delivery workflows, and production support.
Build and maintain secure, scalable backend platform services for identity, authentication, access control, integrations, notifications, and AI, partnering across teams to improve reliability and enterprise adoption.
Support direct and partner-led sales by translating customer needs into technical solutions, delivering demonstrations and proof-of-concepts, enabling channel partners, and helping drive new revenue and customer expansion.
Define product strategy and lead delivery of AI-native platform capabilities, translating customer needs and emerging technologies into measurable adoption, revenue, and business outcomes.
Manage and grow an existing customer portfolio while generating new business, leading SaaS sales from discovery through close, and driving expansion and net-new revenue across mid-market and enterprise accounts.
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