Program Manager – Factory Optimisation Software Solutions (m/f/d) Semiconductor Industry EMEA

Company Description

INFICON is a leading provider of innovative measurement instruments, critical sensor technologies, and software solutions for smart manufacturing/Industry 4.0 that improve the productivity and quality of tools, processes, and entire factories. These analysis, measurement, and control products are essential for detecting gas leaks in HVAC and automotive manufacturing. They are critical for equipment manufacturers and end users in the complex production of semiconductors and thin-film coatings for optics, flat-panel displays, solar cells, and industrial vacuum coating applications. Other users of our vacuum-based processes include the life sciences, research, aerospace, the packaging industry, heat treatment, laser cutting, and many other industrial processes. We also leverage our expertise in vacuum technology to offer unique products for the analysis of toxic chemicals in the fields of disaster response, security, and environmental health and safety.

Job Description

INFICON is seeking an experienced Program Manager to lead the successful delivery of deployment programs for our FPS product line in the EMEA region. In this strategic role, you will own the end-to-end deployment program management for customer projects, ensuring seamless execution, customer satisfaction, and alignment with organizational objectives. You will serve as the primary management escalation point and direct channel between INFICON and our customers in the EMEA region.

 

Program & Project Leadership

• Own the deployment program lifecycle from initiation to closure, ensuring alignment with customer expectations and contractual commitments
• Define, document, and track SOWs, schedules, milestones, issues, and resource plans for customer projects
• Manage scope, budget, schedule, and resources; identify variances early and implement corrective actions
• Identify, manage, and escalate project risks with clear mitigation strategies

Customer & Stakeholder Management

• Act as the primary escalation point and direct contact for customer project managers across EMEA
• Chair weekly update meetings with customers and internal teams to review project performance and resolve technical escalations
• Collaborate with the IFO consulting team, global and regional sales, and software development on all project aspects

Team & Delivery

• Lead and develop your project team, steering performance toward customer deliverables
• Coordinate cross-functional teams (development, QA, support, sales) to drive integrated delivery

Technical Deployment

• Support the deployment and operation of FPS software and Industrial Engineering systems, including scheduling and process control
• Contribute to ETL development and data migration to ensure successful system integration
• Provide technical assistance, onsite training, and product demonstrations to customers and sales teams

Reporting, Governance & Improvement

• Prepare weekly deployment status reports and KPI reporting (schedule and budget variance, quality, customer satisfaction)
• Ensure adherence to standardized project management processes and best practices
• Drive continuous improvement based on lessons learned

Qualifications

• Master’s degree in Computer Science, Systems Engineering, Industrial Engineering, or a related field (or equivalent experience)
• 5+ years of experience in semiconductor manufacturing or enterprise software deployments, including leading complex, multi-stakeholder programs
• Strong project management skills in planning, scheduling, budgeting, and execution; PMP or similar certification is a plus
• Knowledge of MES, data warehouses, ETL, and dashboards, plus hands-on experience with SQL and relational databases (e.g., Oracle)
• Understanding of semiconductor process control (FDC, APC), factory automation, and statistical process control
• Excellent communication skills and the ability to build strong relationships with customers and colleagues
• Independent, analytical, and solution-oriented
• Professional proficiency in English (spoken and written) plus one of French, German, or Italian
• Willingness to travel domestically and internationally (approx. 30%)

Additional Information

INFICON offers a dynamic work environment that promotes diversity, equality, and inclusion. Our respectful, innovative, and vibrant corporate culture is evident in everything we do and how we do it.

What can you expect from us?

• Smart and friendly colleagues who value team spirit, a positive attitude, and reliability - and who always make sure there’s plenty of fun to be had
• Opportunities to share bold ideas and contribute creatively
• Flexible work hours
• Competitive salary, excellent benefits
• Opportunities for continuing education and professional development
• Celebrating successes together and dealing openly with failures - they’re invaluable for our continuous growth
• Regular employee events

Take your next career step with us!

Would you like to learn more about us and find out what it’s like to be part of the INFICON family? Explore INFICON at Career | INFICON..