Leads and develops sales teams and managers to acquire and expand digital-native customers, own revenue and pipeline performance, and build a predictable, customer-focused sales motion for cloud services.
Sales Director, Small Business (NAM)
📜 Description
- Lead and develop sales managers so they can effectively coach and grow Account Executives.
- Use metrics and business trends to meet sales targets and guide strategy.
- Improve lead pipeline management and conversion across demand and prospecting.
- Drive new customer acquisition and expand existing customer relationships.
- Collaborate with marketing, sales operations, and customer success.
- Improve team talent, execution, processes, goals, incentives, and skills development.
🛠️ Requirements
- Track record of exceeding sales targets in a high-velocity, high-growth SMB business.
- Leadership, team management, and coaching experience, including first- and second-line management.
- Consistent record of hiring, developing, and mentoring successful teams.
- Experience in software, IT, or SaaS; Freemium business model experience is preferred.
- Strong analytical skills, detail orientation, and ability to manage multiple objectives.
- Experience building a diverse, inclusive team culture that fosters trust and psychological safety.
- Ability to understand customer needs and design customer-first processes.
- Proactive approach to identifying opportunities and challenges.
✨ Benefits
- Eligible roles may participate in HubSpot's equity plan and receive restricted stock units (RSUs).
- Eligible roles may receive overtime pay.
Full job description
As a Director of Small Business Sales, you will be responsible for building, leading and developing a team of sales managers while working cross-functionally with marketing, sales operations and customer success to drive new and expansion business across the HubSpot platform. In this role you will execute on, refine, and improve current sales objectives and go-to-market strategies by leveraging key metrics and analyzing trends in the business.
In this role, you’ll get to:
- Directly manage and develop first time and veteran Managers enabling them to effectively coach and grow Account Executives
- Maintain and exceed sales targets by leveraging metrics and analyzing trends to drive business strategy
- Refine the playbook for lead pipeline management to drive best-in-class conversion against demand and prospecting efforts
- Acquire new customers and expand on those relationships
- Work closely and collaborate with marketing, sales operations and customer success teams
- Constantly strive to raise the bar in terms of talent, execution, process design, goals, and incentives
- Initiate programming and plays to uplevel the skill-set of the team
- Champion diversity, inclusion, and belonging throughout the team through recruiting, hiring, team discussion, and partnership with our diversity, inclusion and belonging leadership team
We are looking for people who have:
- A strong track record of overachieving sales targets in a high-velocity, high-growth business focused on SMBs
- Proven leadership, team management, and coaching skills including a mix of first and second line management experience and a consistent track record of hiring, developing, and mentoring successful teams
- Previous experience working in software, IT and/or SaaS industries and, ideally, a Freemium business model
- Excellent detail orientation while managing multiple objectives
- Data driven with strong analytical skills. These skills are leveraged to identify team and organizational trends using various dashboards and reports, as well as driving execution of our strategy for accelerated market penetration.
- Experience creating a high-energy, diverse, inclusive team culture that fosters trust, psychological safety and a sense of empowerment
- Have a deep understanding of customer values, needs, and goals to design processes solving for customers first
- A sense of urgency and proactive approach to identifying leading indicators of upcoming opportunities and challenges
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
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India Applicants: link to HubSpot India's equal opportunity policy here.
HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
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