Highrise AI jobs

Operate and improve large-scale AI infrastructure across compute, networking, or storage, owning reliability, performance, automation, incident response, and disaster recovery for multi-tenant workloads.

Designs, deploys, and operates the systems, virtualization, storage, identity, and security infrastructure behind large-scale AI compute clusters, leading production validation, Tier 3 escalation, and reliability improvements.

Lead commissioning, configuration, performance tuning, and acceptance of large-scale AI cluster networks, then provide Tier 3 escalation for production incidents, root cause analysis, and reliability improvements.

Own the integration and production readiness of large-scale GPU clusters, from bare-metal provisioning and performance qualification to Tier 3 incident response and reliability improvements.

Oversee frontline NOC operations for large-scale AI compute infrastructure, lead incident response and prevention, manage service impacts, and improve reliability through automation, documentation, and customer collaboration.

Monitor and respond to service impacts across AI/ML infrastructure, triage customer cases, manage compute, storage, and network resources, and support incident communications, fleet maintenance, and operational documentation.

Support and evolve network infrastructure for HPC AI/ML workloads by resolving production faults, leading incident prevention, improving observability, and automating operations with NOC, SRE, development, and customer teams.

Provide Tier 2 operational support for production AI clusters by troubleshooting GPU compute and storage systems, restoring service, managing incidents, and improving reliable day-to-day operations.