🕒 6 days ago
As a Senior Customer Success Manager, you'll manage 80-100 accounts, ensuring customer satisfaction and retention while acting as a strategic advisor to clients.
Helpscout jobs
Help Scout delivers all the features you need to deliver exceptional support at a fraction of the cost of other customer service platforms.
👥 51 - 200 employees🏢 Internet🤝 Customer Support🌍 United States🚩 Founded 2011💰 Funding: Series B
8 open roles at Helpscout
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🕒 12 days ago
As VP of People, you will lead the people function at Help Scout, shaping the employee lifecycle and driving growth through innovative people strategies in a remote-first culture.
🕒 28 days ago
As Head of Product, Growth & Monetization, you'll drive the growth roadmap, oversee experimentation, and evolve monetization strategies to enhance customer acquisition and retention.
📅 Sep 18
As an Account Executive for Mid Market, you will lead outbound sales efforts, build your pipeline, and run full-cycle deals to attract new upmarket customers.
📅 Aug 13
Lead the performance marketing strategy at Help Scout, driving growth through innovative paid channels and aligning marketing efforts with sales and product teams.
📅 Aug 13
The Director of Product Marketing will shape Help Scout's positioning and go-to-market strategy, ensuring effective communication of product value in a competitive landscape.
📅 Aug 12
Own the Conversations product group at Help Scout, driving the vision, roadmap, and monetization for the Inbox and Copilot product lines while enhancing customer relationships through AI.
📅 Jul 9
Build end-to-end, customer-facing intelligence features as a full-stack product engineer, bringing strong JavaScript/TypeScript and React craft to reliable, measurable AI experiences.
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