Lead Headway’s infrastructure team and platform strategy, owning cloud systems, deployment pipelines, LLM infrastructure, databases, observability, and incident response while growing a high-performing team.
Own patient-facing BPO partnerships by managing partner performance, using data to improve conversion and service quality, and building the processes and strategy needed to scale customer experience operations.
Leads People Operations programs across benefits, payroll, leave, immigration, and People systems, setting scalable strategy, automating workflows, and developing a high-performing team.
A Senior Data Scientist partners with product teams to turn behavioral and operational data into decisions, design rigorous experiments, apply causal inference, and build predictive models that improve patient and provider experiences.
The Chief of Staff, Clinical turns strategy into execution by running the organization’s operating rhythm, aligning cross-functional leaders, and building durable processes for clinical governance and decision-making.
Lead Headway’s web platform strategy and a team of five frontend engineers, shaping its design system, web architecture, and AI-assisted UI standards while partnering across Engineering and Design.
Shapes clinical product strategy across payer and outcomes work, translating behavioral health workflows into product requirements and defining measurable standards for clinical quality, patient safety, and outcomes.
Embed behavioral health expertise in product strategy and development, translating clinical workflows into scalable digital solutions and guiding AI safety, clinical quality, and patient outcomes across the platform.
Evaluate AI-generated outputs across patient and provider products for clinical accuracy, safety, and appropriateness, while refining evaluation rubrics and collaborating with clinical and product teams.
Build and optimize patient lifecycle journeys across email, SMS, push, and in-app messaging, using segmentation, experimentation, and predictive signals to improve activation, retention, and access to care.
Own Headway’s early-career technical recruiting program, from university relationships and campus events to intern hiring, candidate experience, and offer conversion, partnering with hiring managers to deliver predictable hiring outcomes.
Lead patient and brand marketing strategy, campaigns, and a high-performing team, connecting consumer product experiences with distinctive creative and measurable growth in awareness, trust, and patient acquisition.
Own the strategy, roadmap, and outcomes for Supervisory Billing, expanding its reach across states and payers, improving operational efficiency, and launching growth products such as a supervisor–supervisee marketplace.
Build and drive product and application security efforts, partnering with product and engineering teams to secure features, develop AI-enabled security tooling, and strengthen secure development practices.
Lead and coach a pod of 7–8 Business Development Associates, owning outbound funnel performance, developing reps, and improving the playbook for health system partnerships.
Advise Product, Engineering, and Operations teams on healthcare, AI, and data-use regulations, translating complex legal requirements into practical guidance that supports product innovation while managing risk.
Own and grow provider lifecycle marketing programs, using behavioral data, experiments, and cross-functional partnerships to drive activation, product adoption, engagement, and retention.
Own the full-cycle sales process for expanding the therapist and psychiatrist network, building provider relationships and sharing sales insights to improve growth products and processes.
Lead and scale provider growth marketing across paid, organic, lifecycle, and referral channels, building an efficient acquisition engine while developing the team and improving segmentation and performance measurement.
Lead and develop a recruiting team responsible for Data Science and Data Engineering hiring, partnering with senior leaders to shape search strategies, improve recruiting operations, and deliver high-impact hiring outcomes.
Own enterprise product strategy for strategic payer accounts, translating commercial needs into reusable capabilities that strengthen contracting and expansion while partnering with BD, Data, and Engineering to ship quickly.
Drive high-volume outbound outreach to health system care management leaders, qualify prospects, and book partnership meetings while helping refine the Care Partnerships team's outreach playbook.
Own corporate and risk legal work across vendor contracting, disputes, escalated requests, and insurance, partnering with cross-functional teams and improving contract review through AI-enabled systems.
Own and evolve Headway’s cloud platform, improving deployment isolation, autoscaling, self-service infrastructure, cost visibility, and the performance and reliability of its Python monolith.
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