Na Althaia buscamos sempre entender a saúde na sua forma integral e oferecer as mais variáveis soluções que previnem e tratam as pessoas.
Buscamos pessoas interessadas em descomplicar de forma inteligente a vida do consumidor que busca saúde e bem-estar, sendo relevantes para esse processo de trazer opções em forma de diferentes produtos, para diferentes consumidores e com suas diferentes necessidades.
Convidamos você a “Pensar fora da caixa”.
Diferencial (não obrigatório):
Handle customer inquiries through email and chat, troubleshoot product issues, manage support queues, and document cases while maintaining ownership through resolution in a night-shift customer support role.
Atiende a tiendas y aliados comerciales por voz, correo y chat, resolviendo consultas y problemas técnicos, documentando soluciones y mejorando los procesos para fortalecer la atención y el crecimiento del negocio.
Handle customer inquiries and concerns through email and text, resolve issues with empathy, and work with customer service colleagues to identify trends and improve the e-commerce shopping experience.
Resolve merchant inquiries and payment, technical, and account issues across support channels, guide merchants through platform solutions, and coordinate with internal teams to improve service and customer satisfaction.
Provide responsive insurance customer service to Members and Suppliers across phone, email and portal channels, resolving enquiries, maintaining accurate records and coordinating escalations with internal teams.
