🕒 4 days ago
Resolve Gemini Credit Card customer inquiries through empathetic, accurate support, handling escalations, coordinating with internal teams, and improving the procedures and workflows that enable consistent service.
Gemini jobs
A crypto platform for trading, prediction markets, and earning.
🏢 Financial Services🎯 Cryptocurrency
26 open roles at Gemini
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🕒 4 days ago
Own escalated customer cases from intake through resolution, coordinate with internal teams, and improve support processes using case trends and customer service data.
🕒 12 days ago
Investigate fraud and scams across multiple product lines, analyze transaction and device data, and help improve fraud models, rules, and operations while balancing customer friction with risk.
📅 Oct 8
Design wireframes, prototypes, and interfaces for web and mobile products while researching user needs and collaborating with product, engineering, and design teams to improve user experiences.
📅 Oct 2
Support prediction-market contracts from research and listing through launch, live monitoring, and resolution, applying careful quality checks, authoritative-source research, and established escalation procedures.
📅 Sep 21
Provides technical leadership for Gemini’s internal engineering platform, building self-service tools and reliable infrastructure that improve developer productivity, deployment safety, and production operations.
📅 Sep 21
Own and evolve Gemini’s stock trading experience, using customer insights and market understanding to set priorities, ship features, and improve how customers buy, sell, and track stocks.
📅 Sep 18
Own product work from research and requirements through testing and launch, using data and AI to help shape user-focused experiences and align engineering, operations, and other stakeholders.
📅 Sep 18
Build and improve frontend and/or backend features for a digital asset platform, taking ownership of projects while collaborating with experienced engineers on design, testing, security, and production reliability.
📅 Sep 15
Leads the consumer compliance program for deposit and lending products, advising on product development and marketing while overseeing risk, fair lending, audits, third parties, and a team of compliance professionals.
📅 Sep 1
Leads AI-enabled automation and compliance technology initiatives, while developing transaction monitoring, customer risk scoring, sanctions controls, and reporting solutions for the AML/BSA/Sanctions program.
📍 🇺🇸 New York - Remote💰 $140k - $200k / year💼 Full-Time🎸 Senior🛡️ Compliance Specialist📢 🇬🇧 English Required
📅 Aug 30
Build and own full-stack products, with a focus on scalable React and TypeScript web applications, while contributing to mobile and backend systems and guiding engineering quality.
📅 Aug 4
Design, build, and operate internal platform software and infrastructure that helps engineering teams provision, deploy, observe, and run reliable services while improving developer velocity and production resilience.
📅 Jul 29
Own and grow partnerships for Gemini’s Predictions product, identifying traders and distribution partners, shaping commercial agreements, coordinating onboarding, and turning market insights into partnership strategy.
📅 Jul 21
Lead cross-stack engineering for customer-facing tooling, owning complex products across backend, web, and mobile while setting technical direction and improving onboarding, compliance, and support experiences.
📅 Jul 21
Build and operate customer-facing tooling across backend, web, and mobile for onboarding, compliance, and support, while using AI-assisted development to deliver end-to-end product improvements.
📅 Jul 21
Set technical direction for Gemini’s customer-facing platform, lead company-critical initiatives across onboarding, compliance, and support, and shape architecture and AI-assisted engineering practices across teams.
📅 Jul 21
Own end-to-end data products and build reliable, scalable batch and streaming pipelines that power analytics, reporting, and machine learning, while shaping architecture and partnering across teams.
📅 Jul 21
Leads and remains hands-on with the Platform Security team, shaping security strategy and architecture while building cloud security solutions, mentoring engineers, and advancing secure-by-design practices.
📅 Jul 17
Design, build, and operate ledger and payments systems that accurately move crypto and fiat at scale, with a focus on data integrity, auditability, reliability, and safe evolution.
📅 Jul 17
Lead Singapore operations and growth initiatives by managing outsourcing governance, driving local activation and reactivation plans, and delivering a high-quality experience for VIP clients.
📅 May 22
Own go-to-market strategy and campaigns for advanced trading products, translating complex features for retail and professional audiences while growing developer and power-user communities through data-informed marketing.
📅 May 12
Build production security services, tools, and automation while hardening AWS and Kubernetes environments, creating secure-by-default platforms, and enabling engineering teams to deliver safely.
📅 May 11
Lead credit-card fraud prevention by analyzing transaction data, designing and optimizing detection rules and controls, and partnering across teams to reduce risk while preserving a seamless customer experience.
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