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Product Manager, Utilities - Sustainability

📅 Sep 14
Product ManagementSustainability And ESG ReportingENERGY STAR Portfolio ManagerGRESB
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📜 Description

  • Own product direction for sustainability capabilities across utility and building energy data.
  • Develop benchmarking, performance-standard readiness, audit and retrocommissioning report workflows, and green energy features.
  • Create reporting that asset managers and sustainability teams can use to support defensible outcomes.
  • Partner with Utility Operations, Utility Expense Management, engineering, and customers to discover, prioritize, and ship product capabilities.
  • Reduce manual ESG reporting work and support growth of the utilities product offering.

🛠️ Requirements

  • Strong working knowledge of GHG Protocol Scope 1, 2, and 3 concepts, emissions calculations, activity data, and emission factors.
  • Direct multifamily or commercial real estate operator or owner experience.
  • GRESB or SASB reporting and document creation experience.
  • Knowledge of ENERGY STAR Portfolio Manager, building performance standards, energy audits, retrocommissioning, and renewable energy procurement.
  • Experience with utility billing, submetering, vacancy cost recovery, energy data platforms, or local benchmarking ordinances.
  • B2B product management skills in discovery, prioritization, requirements, acceptance criteria, release readiness, and engineering partnership.
  • Ability to use approved generative AI tools responsibly, review outputs for accuracy, protect sensitive data, and write effective prompts.

✨ Benefits

  • Remote and hybrid work options.
  • Generous vacation time and frequent company recharge days.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Fertility benefits.
  • HSA/FSA options.
  • Employer-paid disability benefits.
Full job description
Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

This Product Manager will own the product path that turns utility and building energy data into trustworthy sustainability outcomes: benchmarking, performance standards readiness, audit/RCx report workflows, green energy understanding, and reporting that asset managers and sustainability teams can defend.


You’ll work closely with Utility Operations / Utility Expense Management product and engineering, talk to sophisticated customers every week, and ship capabilities that reduce manual ESG fire drills while opening a durable growth lane for Entrata Utilities.

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. Benefits: Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance. Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families. HSA/FSA options and employer-paid disability benefits provided for eligible employees. Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs. Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community. Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. Bi-annual swag drops for employees Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles.  Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?

Responsibilities:

  • Deep sustainability / ESG literacy in the built environment — can explain and apply Scope 1, Scope 2, and Scope 3 concepts and calculations; fluent in ENERGY STAR Portfolio Manager benchmarking requirements; conversant in Building Performance Standards (BPS), energy audits, and Retrocommissioning (RCx) reports; understands green energy / renewable procurement concepts (e.g., RECs, green tariffs, on-site generation) at a product level; familiar with GRESB, SASB (and adjacent frameworks like CRREM, LEED, local benchmarking ordinances).
  • Product management craft in B2B / proptech or utilitytech — discovery, prioritization, clear requirements/acceptance criteria, release readiness, and partnering with engineering without needing to be the engineer. Comfortable owning ambiguous 0→1 and 1→n problems.
  • Multifamily or commercial real estate utility domain awareness — utility billing, commodities, vacancy/common area vs. resident, or energy data workflows. Candidates from sustainability consulting who have sat next to operators are welcome if product muscle is strong.
  • Minimum Qualifications:

  • Strong working knowledge of GHG Protocol-style Scope 1, Scope 2, and Scope 3 concepts and how calculations show up in real portfolios (activity data, emission factors, location- vs market-based Scope 2, common Scope 3 categories for real estate)
  • Direct multifamily or commercial real estate operator / owner experience
  • GRESB or SASB reporting and document creation experience
  • Education and Experience Requirements:

  • Bachelor’s degree and 3+ years in product management (or equivalent ownership) for B2B SaaS, proptech, utilitytech, or closely related domains — OR 5+ years in sustainability/energy consulting with clear evidence of shipping software products.
  • Credentials or coursework such as CEM, LEED AP, WELL, GHG accounting certificates (helpful, not required).
  • Experience with utility billing, submetering, vacancy cost recovery, or energy data platforms.
  • Experience with local benchmarking ordinances or BPS programs (e.g., major US city/state programs).
  • AI & Operational Fluency:

  • AI Integration: Proactively leverages company-approved GenAI tools to automate routine tasks and accelerate high-value deliverables.
  • Strategic Oversight: Functions as the "Human-in-the-Loop," taking full accountability for auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations.
  • Data Governance: Adheres strictly to AI security protocols, ensuring no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models.
  • Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains.
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