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Account Manager

๐Ÿ•’ 5 days ago
Account ManagementCustomer EngagementSalesforceData Analysis

๐Ÿ“œ Description

  • Actively maintain and expand accounts to increase revenue.
  • Collaborate with Account Directors on expansion and risk opportunities.
  • Identify and neutralize churn risks using customer engagement data.
  • Drive product adoption by transitioning customers to multi-solution users.
  • Conduct Quarterly Business Reviews and engage with key stakeholders.
  • Field technical questions and provide training to ensure product adoption.

๐Ÿ› ๏ธ Requirements

  • 2+ years of experience in a closing or post-sales growth role, preferably in SaaS.
  • Proven track record of managing high-volume communication and achieving targets.
  • Ability to analyze data in Salesforce to identify expansion opportunities.
  • Strong cross-functional communication skills to resolve customer issues.
  • Comfortable explaining complex product features to diverse audiences.
  • Passion for customer advocacy with a focus on business outcomes.

โœจ Benefits

  • Benefits : Check out our full list at engine.com/culture
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We're looking for a driven, proactive, and curious Account Manager to join our Strategic Partnerships team. You'll manage and grow a portfolio of key healthcare partners, serve as a trusted advisor, and play a central role in expanding.

Account ManagementBusiness DevelopmentHealthcare Industry KnowledgeAnalytical Skills
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