Provide fast, helpful, and empathetic customer support across email and phone, resolving inquiries, tracking follow-ups, escalating complex issues, and meeting service and satisfaction KPIs.
Doola jobs
Business formation and compliance services for businesses.
6 open roles at Doola
Build and close a new API sales pipeline by sourcing outbound prospects, running full-cycle B2B deals, and shaping a repeatable sales playbook for a new product line.
Own affiliate partner recruitment from targeted outreach through negotiation, onboarding, and first payment, increasing weekly conversions and reactivating dormant partners before handing them to Customer Success.
Review federal and state business tax returns for accuracy and compliance, resolve technical issues with preparers, research tax regulations, and provide clients with clear tax guidance.
Own forecasting, budget-versus-actuals reporting, KPI dashboards, and cash and runway analysis, turning financial and operating data into clear decision support for company leaders.
Own end-to-end design for core product experiences, turning complex financial and compliance workflows into clear, intuitive web interfaces through research, prototyping, testing, and close collaboration with Product and Engineering.
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