Service Manager
Leads service delivery across the Service Team and NOC by developing five team leaders, improving service KPIs and consistency, and owning escalations and delivery for large multi-location accounts.
Leads service delivery across the Service Team and NOC by developing five team leaders, improving service KPIs and consistency, and owning escalations and delivery for large multi-location accounts.
Provide Tier 1 technical support to clients by diagnosing hardware, software, and network issues, maintaining end-user devices, and delivering clear guidance through phone, email, and chat.
Provide Tier 1 technical support to clients by diagnosing hardware, software, and network issues, configuring devices, documenting requests, and delivering clear, customer-focused guidance.
The Territory Account Manager is essential for maintaining and expanding client relationships in the dental industry, focusing on client needs, solution presentation, and deal closure.
As a Field Technician, you will provide exceptional customer service and technical support to dental offices, resolving issues both remotely and on-site.
Coordinate multiple IT projects by tracking tasks, tickets, schedules, and timelines, while keeping clients, vendors, technicians, and internal teams informed and ensuring follow-ups and next steps stay on track.
As a Field Technician, you will provide exceptional customer service and technical support to dental offices, resolving issues both remotely and on-site.
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