D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value.
We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us!
For this role we are looking for a German and French speaking IT Service Desk Analyst for our team. The person can be based everywhere in EU.
Requirements
Benefits
Is IT in your DNA?
Provide first-line IT support to end users across phone, live chat, and in-person channels, diagnosing and resolving technical issues, managing service requests, and coordinating escalations in a 24/7/365 environment.
Provides hands-on IT support for manufacturing systems and production-floor technology, resolving incidents and keeping printers, workstations, networks, and applications reliable to minimize downtime.
Administer and monitor Linux, Windows, and cloud infrastructure in a 24/7 production NOC, resolving incidents, maintaining system availability, and supporting operational processes and critical services.
Administer and monitor Linux, Windows, and cloud infrastructure in a 24/7 production NOC, resolving incidents, maintaining availability, automating operational tasks, and supporting critical services.
Tu assureras l’exploitation et l’amélioration de l’infrastructure Azure, des identités et des services de sécurité, en automatisant les changements par le code et en contribuant à la résolution des incidents complexes.
