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Solutions Engineer, Security Operations

🕒 3 days ago
📍 🇨🇭 Switzerland - Remote🎸 Senior💎 Solutions Engineer📢 🇬🇧 English Required📢 🇩🇪 German Required💼 Full-Time
Security OperationsPre-sales EngineeringSales EngineeringSIEM
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📜 Description

  • Partner with account teams to design customer solutions for SOC transformation and Cortex.
  • Present technical recommendations and product differentiation to customer stakeholders.
  • Respond to RFIs and RFPs and lead customer demonstrations and Proof of Value projects.
  • Architect security solutions and document high-level designs and key use cases.
  • Share customer feedback and competitive insights with Product Management, Technical Marketing, and R&D.
  • Advise customers on security trends and support successful implementation and value realization.

🛠️ Requirements

  • Professional communication skills in English and German.
  • 6+ years experience in Security Operations or pre-sales/sales engineering in SIEM, SOAR, SOC, and/or XDR/EDR environments.
  • Solid understanding of Security Operations Center processes.
  • Advanced knowledge of SIEM and/or SOAR solutions.
  • Demonstrated customer experience, problem-solving skills, and a can-do attitude.
  • IBM QRadar design, deployment, or pre-sales experience is highly desirable.
  • Scripting experience is a plus; Python preferred.
Full job description

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

Our Mission


At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.


Who We Are


In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!


This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.


As a Domain Consultant for SOC Transformation you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR and Incident Response that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.

Your Impact

  • Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area
  • Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership
  • As the main technical point of contact for Cortex, you will assist and collaborate to respond effectively to RFIs/RFPs.
  • Lead and support customer demonstrations that showcase our unique value proposition
  • Scope and lead Proof of Value (PoV) projects for prospective customers and partners based on best practices to ensure technical win in your assigned opportunities
  • Drive high technical validation and PoV win rates within your assigned specialization area
  • Responsible for discussing and highlighting product alignment with customer requirements and differentiation
  • Architect solutions that will help our customers strengthen and simplify their security posture
  • Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions
  • Help our customers build and develop further their services around Cortex solutions
  • Lead conversations about industry trends and emerging changes to the security landscape 
  • Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
  • Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions
  • Initiate projects to improve individual team’s performance
  • Implement organizational policies & help others adopt
  • Act as a conduit for customer feedback to Product Management, Technical Marketing, competitor intelligence, and R&D to create requirements and deliver product features for our customers

Qualifications

Your Experience

  • Professional communications skills in English and German
  • 6+ years experience in Security Operations or pre-sales/sales engineering within SIEM, SOAR, SOC, and/or XDR/EDR environments
  • IBM QRadar design, deployment, and/or pre-sales experience highly desirable
  • Demonstrated experience working with customers, demonstrating problem-solving skills and a can-do attitude
  • Solid understanding of Security Operations Center processes 
  • Advanced knowledge of SIEM and/or SOAR solutions
  • Scripting experience is a plus - Python preferred
  • This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
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