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Tech Consultant Management- Czech speaker

πŸ“… Feb 3, 2023
πŸ“ πŸ‡¬πŸ‡· Greece - RemoteπŸͺˆ Entry-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡¨πŸ‡Ώ Czech RequiredπŸ“’ πŸ‡¬πŸ‡§ English RequiredπŸ’Ό Full-Time
Customer ServiceCzech LanguageEnglish LanguageActive Listening

πŸ“œ Description

  • Manage inbound calls, chats, and emails for customer service inquiries.
  • Provide accurate and complete information to customers.
  • Identify customer needs to achieve satisfaction.
  • Keep records of customer interactions and process accounts.

πŸ› οΈ Requirements

  • Native / Fluent level in the Czech language;
  • B2-level English skills;
  • Strong phone contact handling and active listening skills;
  • Ability to multitask, prioritize and manage time effectively;
  • Exceptional problem-solving and ability to respond to different types of characters;
  • Adaptive skills and team spirit;
  • Pleasant and positive attitude;
  • Located in Greece or in the EU;

✨ Benefits

  • Complete support to help you ease your relocation to Greece we cover your flight tickets expenses, hotel accommodation
  • Salary of 1300,72€ gross x 14 month;
  • The bonus of 250€ monthly;
  • The working hour of Mon - Fri 9 -18;
  • Private Health Insurance;
  • Full training by certified instructors;
  • Professional growth & development opportunities;
  • Special events as well as community & social responsibility initiatives;
Full job description

On behalf of our client, we are looking for a Czech Customer service representative for the Tech industry.

If you want to turn your passion for Smartphones and the latest technology into action in customer service helping people with their devices and creating unique experiences then Apply here!

What You’ll be Doing

  • Manage inbound calls/chat/emails and customer service inquiries;
  • Provide accurate, valid, and complete information;
  • Identity customers’ needs to achieve satisfaction;
  • Keep records of customer interactions, process customer accounts, and file documents;



Requirements


  • Native / Fluent level in the Czech language;
  • B2-level English skills;
  • Strong phone contact handling and active listening skills;
  • Ability to multitask, prioritize and manage time effectively;
  • Exceptional problem-solving and ability to respond to different types of characters;
  • Adaptive skills and team spirit;
  • Pleasant and positive attitude;
  • Located in Greece or in the EU;

Benefits

What we offer:

  • Complete support to help you ease your relocation to Greece we cover your flight tickets expenses, hotel accommodation, finding an apartment;
  • Salary of 1300,72€ gross x 14 month;
  • The bonus of 250€ monthly;
  • The working hour of Mon - Fri 9 -18;
  • Private Health Insurance;
  • Full training by certified instructors;
  • Professional growth & development opportunities;
  • Special events as well as community & social responsibility initiatives;
  • Free online Greek language course;


Freshers welcome. Apply here:

carmelo.paone@cbtalents.com

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