Manage employer payroll tax registrations, account setup, and state notice resolution for members, coordinating with agencies and internal teams while maintaining clear communication and improving processes.
Collective jobs
Financial services for self-employed business owners.
20 open roles at Collective
Lead the strategy and launch of new financial-service verticals, from opportunity sizing and vendor negotiations through product delivery and go-to-market, growing revenue per member and retention.
Own complex member escalations from diagnosis through resolution while building the policies, decision frameworks, and workflows that make issue resolution consistent, measurable, and scalable.
Guide members through onboarding and ongoing accounting, tax, and payroll questions, explaining complex topics clearly while delivering attentive support and helping entrepreneurs manage their finances with confidence.
Leads product and regulatory legal strategy across tax, payroll, and financial services, embedding compliance into product development and operations while building the companyβs compliance program and risk governance.
Guide new members through business onboarding, answer questions about taxes, accounting, payroll, and corporate structures, and coordinate clear, timely support while improving onboarding processes.
Own end-to-end product design for Accounting & Payroll, turning complex financial workflows into clear, trustworthy experiences while shaping design quality, systems, and product direction.
Own and scale the data platform powering analytics, reporting, and AI by building reliable BigQuery pipelines and models, improving data quality and governance, and enabling trusted self-serve insights.
Leads payroll and other core product areas from strategy through delivery, shaping customer and business outcomes while expanding AI-driven experiences and improving operational efficiency.
Manage member tax portfolios through tax season by preparing, reviewing, signing, and filing federal and state returns while supporting and mentoring junior tax staff and advising on compliance.
Manage customer tax portfolios by preparing and filing federal and state returns, advising on tax optimization and compliance, researching tax issues, and mentoring junior tax staff.
Own and optimize multichannel outreach to prospective members, build a qualified sales pipeline, book revenue-driving meetings, and partner with Sales and Marketing to improve engagement and growth.
Own and evolve the cloud platform behind engineering teams, improving infrastructure, CI/CD, security, observability, and disaster recovery across AWS and GCP while reducing operational toil.
Partners with senior leaders to shape organizational design, workforce planning, and talent development while coaching managers and improving performance, compensation, and other core People programs.
Leads complex accounting and tax operations, advising on intricate member financial scenarios, reviewing books and tax returns, and developing team expertise and scalable processes.
Lead and build an integrated Member Experience organization, designing tiered human and AI-assisted coverage, targeted interventions, and durable metrics that protect service quality as member volume grows.
Lead full-cycle technical recruiting across Engineering, building talent pipelines and partnering with hiring leaders to improve hiring outcomes, interview quality, and candidate experience through data and modern recruiting tools.
Build and ship production security systems for the member platform, owning authentication, authorization, delegated AI access, and application-layer data protection while shaping platform direction as a senior individual contributor.
Conduct video discovery and guide small business prospects through fast, consultative sales cycles, owning lead pipelines from outreach to close while delivering a strong member experience.
Build and evolve Collectiveβs member platform by owning full-stack product features end to end, applying AI tools and capabilities, and iterating on customer feedback to improve user experiences.
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