As a Customer Growth Manager, you will focus on upselling and cross-selling to existing customers, building a strong pipeline to achieve above-quota sales performance.
Cloudbeds jobs
Cloudbeds powers the world’s most ambitious hotels. 2021-2026 Best Hospitality Management Software, Top Channel Manager, Top PMS, and more.
👥 501 - 1000 employees🏢 Hospitality🏨 Online Travel🌍 United States🚩 Founded 2012💰 Funding: Series D
46 open roles at Cloudbeds
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As a Senior Software Engineer, you will enhance product experiences for hotel guests and accommodation providers, ensuring seamless transactions and user-friendly features.
As a Hypercare Onboarding Coach, you will guide clients through the critical transition to our platform, ensuring a seamless launch experience and fostering long-term success.
Director of Customer Support
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As Director of Customer Support, you will lead a global support organization, transforming reactive support into proactive partnerships while ensuring exceptional customer experiences.
Customer Support Coach - NORAM
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As a Customer Support Coach, you will advocate for customers by providing exceptional support, resolving inquiries, and enhancing software adoption through strong relationships and feedback.
📍 North America - Remote💰 $55k - $77k / year💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
As a Customer Support Coach, you will advocate for customers by providing exceptional support, resolving inquiries, and fostering strong relationships to enhance software adoption.
📍 Latin America - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
As a Customer Support Coach, you will advocate for customers by providing exceptional support, resolving inquiries, and fostering strong relationships to enhance software adoption.
📍 🇧🇪 Belgium +5 - Remote?💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
Mid Market Onboarding Coach
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As a Mid Market Onboarding Coach, you will empower mid-market customers to transform their properties by managing their onboarding experience and providing strategic guidance throughout the implementation process.
As an Onboarding Coach, you'll train clients on our system, ensuring they understand and can effectively use it to enhance their hospitality operations.
As a Staff Machine Learning Engineer, you will build and implement features that enable lodging customers to make data-driven pricing decisions, optimizing revenue strategies through advanced machine learning techniques.
As a DevOps Engineer, you will architect and enhance Cloudbeds' AWS infrastructure, automate processes, and support software development through CI/CD pipelines.
As an Account Manager, you will actively manage a portfolio of customers, build strong relationships, and drive product engagement to achieve customer success outcomes.
As a GTM Recruiter in Mexico, you'll manage full-cycle hiring for go-to-market roles, focusing on outbound Sales, Customer Growth, and Sales Operations while supporting the LATAM market.
Hypercare Representative (LATAM)
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As a Hypercare Onboarding Coach, you will guide clients through the critical launch of their properties on our platform, ensuring a seamless transition and personalized support.
Manager, Customer Support - ANZ
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As a Customer Support Manager for APAC, you will lead and develop a team to provide exceptional support to hoteliers, leveraging your hotel operations experience to resolve complex issues.
As an Onboarding Coach, you'll train clients on our system, ensuring they understand and confidently use it while fostering strong relationships to enhance product adoption.
As an Onboarding Coach, you'll train clients on our system, ensuring they understand and can confidently use it to enhance their hospitality operations.
Manager, Global Talent Acquisition
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As the Manager, Global Talent Acquisition, you will be responsible for defining and executing Cloudbeds’ global talent acquisition strategy while elevating the quality, consistency, and effectiveness of hiring across the organization.
Onboarding Coach - Guest Experience
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As an Onboarding Coach for Cloudbeds, you will facilitate client onboarding, provide training, and support the implementation of the Whistle messaging platform to enhance guest communication.
📍 🇨🇱 Chile +1 - Remote?💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
Global Director, Mid-Market Onboarding
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As Global Director, Mid-Market Onboarding, you will own and scale the onboarding function for Cloudbeds' fastest-growing and most complex customer segment.
📍 🇪🇺 Europe - Remote💰 $160k - $190k / year💼 Full-Time🎙️ Leadership🎖️ Director📢 🇪🇸 Spanish Required📢 🇧🇷🇵🇹 Portuguese Required
Manager, Customer Support - LATAM
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As a Customer Support Manager for LATAM, you'll lead and develop a team to provide exceptional support to hoteliers, leveraging your hotel operations experience to resolve complex issues.
📍 Latin America - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
Strategic Account Manager
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As a Strategic Account Manager, you'll partner with high-value hotel clients in APAC, providing strategic guidance to optimize operations and drive revenue growth while managing complex customer relationships.
As a Hypercare Onboarding Coach, you will support clients during their critical transition to our platform, ensuring a smooth launch and empowering them with personalized guidance.
As the SMB Onboarding Lead, you will lead a collaborative team to ensure exceptional onboarding experiences, driving customer retention and strategic partnerships through personalized support.
📍 🇦🇷 Argentina +1 - Remote?💼 Full-Time🎺 Lead🤝 Customer Success Manager📢 🇪🇸 Spanish Required📢 🇧🇷🇵🇹 Portuguese Required
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