Program Manager, Performance Effectiveness
Build scalable performance frameworks for Member Experience operations, using analytics, dashboards, vendor partnerships, and continuous improvement to strengthen frontline performance and member outcomes.
Build scalable performance frameworks for Member Experience operations, using analytics, dashboards, vendor partnerships, and continuous improvement to strengthen frontline performance and member outcomes.
Lead end-to-end development of production machine learning systems for cash-flow underwriting, shaping technical direction and turning transaction data into fair, accurate credit decisions and measurable member outcomes.
Own the technical strategy, platform health, and operational processes behind CRM engagement across email, push, in-app, and SMS, while advancing scalable, data-driven, personalized member journeys.
Build and optimize lifecycle campaigns across email, push, in-app, and SMS to engage and retain members, using behavioral segmentation, experimentation, personalization, and performance insights to improve member experience and growth.
Own daily workplace operations and create a welcoming, reliable office experience by supporting Chimers, coordinating facilities and events, and improving processes as the New York City office grows.
Lead credit strategy and risk policies for new-to-Chime applicants across unsecured lending products, using data, experiments, and cross-functional partnerships to balance growth, losses, and member experience.
Lead corporate communications across earnings, company announcements, media relations, executive visibility, and sensitive issues, while shaping the corporate narrative and improving team workflows with AI.
The Senior Compensation Partner develops and oversees compensation strategies and programs, using market analysis and data to support fair, competitive pay and align rewards with business and talent goals.
As a Commercial Counsel, you will negotiate and draft a variety of commercial agreements while providing strategic guidance to support the business's success.
As a Business Control Manager, you will own the control strategy for key portfolios, ensuring effective implementation and validation of controls while collaborating with various teams.
The AEO Content Strategist will lead Chime's blog and editorial content strategy, focusing on optimizing for AI search visibility and managing content workflows.
As a Senior Incident Operations Manager, you will oversee incident management from start to finish, ensuring effective communication and remediation while driving continuous improvement in response processes.
The Business Control Manager will focus on control delivery for Growth Marketing and Chime Enterprise, translating risk outcomes into practical controls and evaluating existing control environments.
Lead the Trust and Safety engineering team to enhance member protection, reduce fraud, and drive sustainable growth through innovative technical solutions.
As a Senior Software Engineer in Trust & Safety, you'll lead technical projects, mentor engineers, and enhance platform reliability while ensuring a secure experience for members.
As a Backend Engineer in Trust & Safety, you'll lead technical projects, modernize risk architecture, and ensure a secure experience for members through API development and system reliability.
Lead Product & Brand Communications to establish Chime as a household name and innovator in consumer finance, driving impactful campaigns and product launches.
Lead the CI/CD team as a Technical Lead Manager, overseeing integration and delivery processes while managing a small team of engineers and driving technical direction.
The Senior Data Scientist will serve as the analytics partner for Investor Relations and Corporate Strategy, providing insights to drive business performance and strategic direction.
The Director of Growth and Acquisition Marketing will lead Chime's digital acquisition portfolio, driving growth and efficiency while building new capabilities for future success.
You'll design and operate self-serve ETL/ELT frameworks, drive the technical roadmap for the data platform, and ensure compliance with fintech regulatory requirements.
Join our Product Security team as a Senior Application Security Engineer, focusing on mobile application security and collaborating with engineering teams to enhance security across our systems.
As a Software Engineer on the Infrastructure Platform team, you will develop tools for cloud infrastructure management, automate operations, and ensure the stability and scalability of Chime's platform.
Lead a team of data scientists and machine learning engineers to create innovative models that enhance customer acquisition, retention, and financial inclusivity.
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