Product Engagement Manager, User Operations
As a Product Engagement Manager, you will lead a team to ensure successful product launches, connecting product teams and support operations while advocating for user needs.
About Charlotte Tilbury Beauty
Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.
Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.
We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.
About the role
As part of the Packaging Development team, the Assistant Packaging Development Manager will play an active supporting role in the project management of all packaging related projects to ensure they are delivered within spec, time and budget. By working closely with Supply Chain & Operations, Product Development, Quality, Regulatory and Marketing you will have a great understanding of the process and ability to provide creative, operational & commercial solutions.
With support from the Lead Packaging Development Manager and a focus on the technical and quality aspects of primary packaging development you will support on the execution of projects relating to the brand’s growth primarily within the colour and complexion sector.
The Assistant Packaging Development Manager will come from a packaging development background and have a passion for creating new innovative, sustainable and amazing looking packaging both in terms of materials and delivery systems. Together with the Lead Packaging Development Manager you will be juggling multiple packaging development projects at the same time with a can-do attitude. This is an excellent opportunity to shape & impact the brand’s product developments and expansion.
As an Assistant Packaging Development Manager you will
About you
Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.
While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed.
Why join us?
At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.
Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page! For updates, stories, and behind‑the‑scenes moments.
As a Product Engagement Manager, you will lead a team to ensure successful product launches, connecting product teams and support operations while advocating for user needs.
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