Own and improve the end-to-end self-serve tax filing journey, using data and experiments to increase completed and accepted returns, reduce drop-off, and grow relevant paid upgrades.
Product Manager - Network Observability
📜 Description
- Shape the roadmap and prioritize requirements and backlog based on customer needs.
- Partner with engineering and design to simplify network monitoring and troubleshooting.
- Engage customers and field teams to validate use cases and guide priorities.
- Identify AI opportunities in event correlation, root cause analysis, and agentic workflows.
- Use AI to improve research, analysis, prototyping, and execution, measuring results.
- Support launches, demos, and field enablement; track adoption and customer outcomes.
🛠️ Requirements
- 5+ years in product management, product analytics, or a technical role such as network engineering, IT operations, or sales engineering.
- Demonstrated success using AI tools to improve productivity or quality, with concrete examples of measurable results and sound judgment in validating outputs.
- Familiarity with routing, wireless, NetFlow, DDI, network security, or related technologies.
- Strong customer orientation and the ability to translate real-world needs into product priorities.
- Clear communication, analytical thinking, and effective collaboration across teams.
- Experience working in agile environments.
- A degree in Computer Science, Engineering, or a related field, or equivalent experience.
✨ Benefits
- Opportunity to contribute to AI-driven Network Intelligent Operations and observability
- Hands-on experience working on innovative products, including Network Synthetics
- High exposure to customers and real-world use cases
- Collaborative, cross-functional environment with strong mentorship
- Competitive compensation and benefits
- A culture that values innovation, ownership, and impact
Full job description
But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it.
BlueCat helps organizations manage, secure, and optimize their networks through intelligent network operations.
We’re looking for a Product Manager to advance LiveNX and Network Synthetics across network observability and DDI. You’ll partner with customers, engineering, design, and go-to-market teams to turn complex network challenges into intuitive, valuable products.
- Shape and execute the roadmap, translating customer needs into clear requirements and a prioritized backlog.
- Partner with engineering and design to deliver capabilities that simplify network monitoring and troubleshooting.
- Engage customers and field teams to validate use cases, evaluate solutions, and guide priorities.
- Identify opportunities to apply AI to customer workflows, including event correlation, root cause analysis, and agentic capabilities.
- Use AI to improve research, analysis, prototyping, and execution, with measurable results.
- Support launches, demos, and field enablement, and track adoption and customer outcomes to guide improvements.
- 5+ years in product management, product analytics, or a technical role such as network engineering, IT operations, or sales engineering.
- Demonstrated success using AI tools to improve productivity or quality, with concrete examples of measurable results and sound judgment in validating outputs.
- Familiarity with routing, wireless, NetFlow, DDI, network security, or related technologies.
- Strong customer orientation and the ability to translate real-world needs into product priorities.
- Clear communication, analytical thinking, and effective collaboration across teams.
- Experience working in agile environments.
- A degree in Computer Science, Engineering, or a related field, or equivalent experience.
- Opportunity to contribute to AI-driven Network Intelligent Operations and observability
- Be part of a company where AI is a core driver of innovation, powering advanced capabilities like correlation, automation, and agentic workflows across the network
- Hands-on experience working on innovative products, including Network Synthetics
- High exposure to customers and real-world use cases
- Collaborative, cross-functional environment with strong mentorship
- Competitive compensation and benefits
- A culture that values innovation, ownership, and impact
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