Own client support and billing inquiries from onboarding through resolution, responding across multiple channels, processing billing changes, documenting cases, and escalating complex issues with clear context.
Close warm, high-ticket inbound prospects through structured video calls, manage the sales pipeline, set additional appointments, and meet revenue targets while contributing to a coached sales team.
Setters prospect and call high-intent leads, qualify prospects, book appointments for closers, and maintain accurate CRM records while working toward sales targets and improving through coaching.
Lead YouTube creative strategy from ideation through production, shaping content roadmaps, developing scripts and concepts, and using performance insights to grow engagement and conversions.
Edit engaging, long-form YouTube talking-head videos with a focus on audience retention, collaborating with the content team on concepts and delivering polished work aligned with the brand.
Manage and coach a portfolio of YouTube program clients, helping them reach activation milestones, improve their content efforts, and progress to advanced programs while maintaining strong client relationships.
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