Company Description
Are you ready to be a big part of something big?
At carsales, we’re all about making buying and selling a great experience. For 29 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow.
When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different departments and small enough to connect authentically with leadership.
With a vision to be the global leader in online vehicle marketplaces. We transform how people buy and sell across the globe. We discover new ideas and make them happen. We continue to grow, and we continue to evolve – and we aren’t afraid to make big bets.
We’re looking for an experienced commercial leader to run our national automotive business for 12 months while our Head of Automotive is on parental leave. The strategy and plan are already in place and working. Your job is to keep that momentum going, deliver the budget and hand back a business that’s even stronger.
Reporting to the General Manager – SaaS, you’ll lead five State Managers and our National Advertising Manager. You’ll also be the senior contact for our largest dealer groups and OEMs.
Please note we are open to applicants from Sydney and Melbourne for this role.
What’s on offer:
- A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.
- We’re proud to be recognised as one of Australia’s Best Workplaces™ by Great Place to Work®, a Family Friendly Workplace and a WORK180 endorsed employer for women.
- The support of a highly engaged, high-performing team including a leadership team that you’ll actually have face time with.
- 24 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave and paid family & fertility planning leave.
Job Description
What you’ll do
- Deliver the current automotive strategy with a focus on growing SaaS subscription and product revenue, alongside advertising. Keep state and advertising priorities aligned to the subscription growth plan.
- Increase new subscriptions, upsell and cross-sell, increasing adoption of the product suite. Work with Product & Finance on forecasting, pipeline visibility, pricing and packaging.
- Drive the value proposition from our SaaS products by lifting adoption, usage and satisfaction. Working closely with five State Managers to build consistent customer success practices across Enterprise Customer Success Managers, Customer Success Mangers and Account Managers nationally.
- Work with Product and Marketing to feed dealer and OEM insight into the roadmap.
- Lead with a customer-first approach, continuously identifying opportunities to elevate customer experience and drive NPS improvement.
- Lead go-to-market execution for new Auto SaaS products and features.
- Be the senior contact for our largest dealer groups and OEMs, leading executive business reviews focused on product value, adoption and commercial outcomes.
- Provide stability and clear direction for the national team, complete recruitment for open roles and lead automotive input into the next annual planning cycle.
Qualifications
What we are looking for
- 10+ years in sales, account management or commercial leadership, including 5+ years leading geographically disperse teams through State Managers
- Extensive experience selling SaaS, media/advertising or a mix of both with a proven track record of driving sustainable revenue growth across a national or multi-state business
- Experience in driving change management whilst driving adoption
- Credibility with C-suite, plus strong commercial and financial skills
- The ability to step into an established strategy and make an impact quickly
- Automotive, automotive retail or digital marketplace experience is highly regarded
- Willingness to travel interstate regularly
Additional Information
A few other things we want you to know...
- carsales is an equal opportunity employer and we pride ourselves on fostering a diverse and inclusive workplace. We encourage everyone of all ages, genders and backgrounds to apply. If you’re a candidate with a disability or you’ll need some adjustments to be at your best, let us know how we can provide you with additional support.
- We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask.
- We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.
- Successful candidates joining the carsales family are required to undergo a National Police Record check and must have full-time Australian working rights on an ongoing basis.
So come and join our team - because every role is a big role in our plans to go big.
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