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BackOffice Payments Officer

🔥 12 hours ago
Payment OperationsInternational PaymentsPayment ProcessingPayment Exception Resolution
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📜 Description

  • Process daily incoming and outgoing payment transactions accurately and on time.
  • Investigate payment exceptions, failed transactions, and client payment queries.
  • Coordinate with payment providers and banks to resolve issues.
  • Work with AML, Compliance, Customer Support, Accounting, and Sales on payment-related tasks.
  • Monitor transactions for financial crime indicators and escalate high-risk activity.
  • Support new entity launches and payment activities, including crypto.

🛠️ Requirements

  • Experience in a payments, operations or back-office role, ideally at a bank, payment provider, fintech or brokerage
  • A solid understanding of international payments
  • Strong attention to detail and the ability to manage several tasks at once in a fast-paced environment
  • Business-level English (B2 or above)
  • Willingness to work a flexible shift schedule
  • A collaborative, team-first attitude
  • Knowledge of AML and financial crime red flags
  • Exposure to crypto payments or digital assets
  • Experience with back-office or payment platforms

✨ Benefits

  • Competitive salary.
  • Annual performance bonus.
  • Annual leave.
  • Employee referral rewards.
  • Medical insurance.
  • Pension plans.
  • 30 additional days to work remotely from anywhere, subject to restrictions.
  • Two additional paid volunteer days each year.
Full job description
Our Back Office Payments team makes sure every client deposit and withdrawal is processed accurately, securely and on time. As a BackOffice Payments Officer, you will handle daily payment operations and act as a key link between our payment providers, banks and internal teams. You’ll also play a part in supporting new entity launches and crypto-related activity as the business grows.

What you’ll do:

  • Process daily payment transactions (funds in and out), making sure they are accurate and on time
  • Investigate and resolve payment exceptions, failed transactions and client payment queries
  • Communicate with payment service providers and banks to resolve issues and keep operations running smoothly
  • Work with the AML, Compliance, Customer Support, Accounting and Sales teams on payment-related tasks
  • Monitor transactions for signs of financial crime, including money laundering and terrorist financing, and escalate high-risk activity
  • Support new entity launches and new payment activities, including crypto
  • Take on additional responsibilities as business needs evolve

What you’ll bring:

  • Experience in a payments, operations or back-office role, ideally at a bank, payment provider, fintech or brokerage
  • A solid understanding of international payments
  • Strong attention to detail and the ability to manage several tasks at once in a fast-paced environment
  • Business-level English (B2 or above)
  • Willingness to work a flexible shift schedule
  • A collaborative, team-first attitude

Nice to have:

  • Knowledge of AML and financial crime red flags
  • Exposure to crypto payments or digital assets
  • Experience with back-office or payment platforms

What you will get in return:

  • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
  • Work-Life Harmony: Join a company that genuinely cares about you—because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
  • Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
  • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
  • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
  • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
  • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
  • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
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