Analisa e aprimora fluxos operacionais, acompanha indicadores e controles, desenvolve dashboards e materiais de apoio e realiza rotinas administrativas para apoiar decisões e melhorias de processos.
Payouts Administrator
📜 Description
- Update prepayment charge reference rates in applicable platforms.
- Respond to payout, discharge, and assignment inquiries from solicitors, notaries, and financial institutions.
- Follow up on overdue payout funds; reactivate mortgages and initiate collections when needed.
- Collect payout shortfalls and coordinate with Renewals and Internal Refinance teams to retain mortgages.
- Follow applicable policies, guidelines, and procedures.
🛠️ Requirements
- Complete a diploma program in a related discipline or minimum of 2 years in a related field.
- Knowledge of mortgages.
- Strong math and analytical skills.
- Strong attention to detail.
- Ability to meet tight deadlines.
- Ability to balance multiple high-risk priorities simultaneously.
- Strong organization skills.
- Superior interpersonal and communication skills – written and oral.
- Excellent customer service skills.
- Team oriented.
✨ Benefits
- Competitive discretionary bonus
- RRSP matching program
- Medical benefits
- Dental benefits
- Vision benefits
- Life insurance
- Disability benefits
- Employee Share Purchase Plan
Full job description
Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.
We can’t wait to get to know you!
The Core Responsibilities!
Let's Talk About You!
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