Stadium is a single platform for global recognition, swag, and gifting. Companies use Stadium to engage employees, clients, partners, and prospects through premium swag, snack boxes, and gifting–all fulfilled locally in 170+ countries. Whether companies are recognizing 1 or 1,000+, Stadium makes it easy to deliver meaningful recognition at any scale.
We’re a product-first ambitious team that’s obsessed with a united vision for taking our business to new heights. As a company, we learn fast, support each other, and focus on continuous quality and improvement for all of our customers. While our business has continually evolved over the years, our purpose has remained constant: to strengthen the bond between companies, their employees, and their customers.
As a rapidly growing company, we are expanding our Operations team, which bulks ops specialist. This team plays a crucial role in delivering exceptional service to our customers and suppliers, ensuring their success on our platform. We provide the knowledge, tools, and strategic support necessary to optimize their goals and fully capitalize on the value of our product.
The operations team is committed to building trust and nurturing lasting relationships with our customers and vendors. Our goal is to cultivate a deep sense of understanding, confidence, and excitement through personalized support and exceptional service, setting the stage for long-term satisfaction, retention, and growth.
In this role, you'll receive thorough training on the entire customer journey. You'll develop the skills to assist our customers effectively, ensuring a smooth and satisfying experience as they navigate their relationship with Stadium. As a member of our dynamic and fast-growing team, you'll collaborate across various functions, focusing on continuous improvement and delivering top-quality service to every customer.
Stadium is based in New York City, but this would be a remote position. Candidates living outside of the US will be hired as independent contractors through Deel.
What You’ll Do With Us
Requirements
What You Bring To Stadium
Benefits
What We Offer
Final compensation is based on factors such as the candidate's skills, qualifications, experience, and location. Compensation for candidates residing outside the U.S. will be adjusted based on the cost of living and comparable wages in that country.
Stadium is an equal-opportunity employer. We use E-Verify to confirm the identity and employment eligibility of all new hires. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request to hi@bystadium.com.
Improve task fulfillment and conversion across European markets by resolving user issues, supporting Taskers through live channels and outbound calls, and following operational procedures while meeting service KPIs.
Manage global phone-number operations by helping customers port numbers, procure short codes and Sender IDs, resolve service issues, and coordinate with carrier partners and internal teams.
Manage global phone-number operations by helping customers port numbers, procure short codes and Sender IDs, resolve service issues, and coordinate with carrier partners and internal teams.
Coordinate local fieldwork projects from evaluator recruitment and scheduling through survey validation, database upkeep, and payment readiness, ensuring timely, cost-effective execution and strong evaluator relationships.
Manage fuel inventory and deliveries for customers while coordinating with suppliers, resolving service issues, reconciling transactions, and supporting accurate fuel accounting and reporting.
