Partner Operations Program Manager, Associate
Build and manage scalable operations for payment partners, owning program governance, performance reporting, fee reconciliation, launch readiness, incident resolution, and cross-functional improvements.
Why join us
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Operations at Brex
Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.
What you’ll do
Payment Partner Operations owns the operational foundation for Brex’s external partner ecosystem. You’ll define how we launch, manage, measure, and improve partner programs, from operating models and SLAs to reporting, fee reconciliation, issue management, and performance reviews.
You’ll work closely with Payment Partnerships, Operations, Product, Engineering, Finance, Legal, Compliance, and external partners to build scalable, well-controlled programs that deliver reliable outcomes for customers and the business.
Where you’ll work
This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!
Responsibilities
Bonus Points
The expected salary range for this role is $86,400 - $108,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
Brex LLC is a wholly owned subsidiary of Capital One, N.A.
Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
Build and manage scalable operations for payment partners, owning program governance, performance reporting, fee reconciliation, launch readiness, incident resolution, and cross-functional improvements.
Lead week-long military kids camps across sports, STEM, leadership, and recreation, coordinating activities and resources while promoting safety, wellness, and community participation.
Own cross-functional transformation workstreams from planning through implementation, coordinating stakeholders and delivery while driving change management, operational readiness, and adoption of improved and AI-enabled ways of working.
Administer public clean-transportation incentive programs by shaping EV rebate and voucher rules, building application and payment workflows, advising on compliance, and reporting program outcomes.
The Growth and Development Worker supports Sea Cadets growth by opening new provision, reducing waiting lists, and empowering volunteers through training, recruitment initiatives, outreach projects, and school engagement.