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Email & SMS Account Manager- eCommerce

🕒 23 days ago
Email MarketingSMS MarketingKlaviyoEcommerce Metrics

📜 Description

  • Lead client communication with clarity and strategic insight.
  • Develop creative campaign concepts that align with brand goals.
  • Guide a team of designers and collaborate with copywriters.
  • Own retention performance through advanced email and SMS flows.
  • Conduct ongoing account audits to identify optimization opportunities.
  • Translate metrics into actionable client insights.

🛠️ Requirements

  • 1+ years of comprehensive eCommerce retention marketing experience.
  • Proven ability to manage 8–10 client accounts simultaneously.
  • Prior experience with Klaviyo or similar ESPs at an advanced level.
  • Strong portfolio of full-funnel email and SMS campaigns.
  • Strategic thinker with a bias for creativity and performance.
  • Confident communicator who simplifies complex data.

Benefits

  • Dental
  • Vision insurance (U.S. residents only)
  • PTO + Paid U.S. holidays
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