Coordinates customer orders, replacement parts, returns, and logistics across US operations, maintaining accurate records, tracking delivery and service metrics, and improving workflows with internal teams and customers.
Operations Manager (f/m/d)
📜 Description
- Lead day-to-day operations by coordinating Back Office, Middle Office, and Front Office Support priorities.
- Strengthen revenue, settlement, and cash controls through clear ownership and risk-based monitoring.
- Manage operational risk and incidents by promoting early escalation and ensuring effective controls.
- Enable new products and commercial initiatives by coordinating operational and technology readiness.
- Improve end-to-end processes by clarifying ownership and reducing unnecessary complexity.
- Guide local IT, data, and automation priorities to enhance data quality and automation.
🛠️ Requirements
- Experience in operational leadership, process improvement and designing scalable controls and operating frameworks
- At least 5 years experience in energy markets or operations, ideally with a solid understanding of the power value chain and Front-to-Back processes
- Experience connecting business operations with IT and data, such as product implementation, automation or backlog prioritisation
- Ideally, practical experience with incident learning, operational risk management and iterative delivery approaches
- A collaborative, pragmatic mindset with the ability to lead cross-functional initiatives in an international or matrix organisation
- Fluent in French and English
Full job description
Join Axpo Solutions France as we build the operational backbone for sustainable growth. You'll shape how we run, connect and strengthen our operations - with clear ownership, proportionate controls and as little bureaucracy as possible.
What you will do:
Lead day-to-day operations by coordinating Back Office, Middle Office and Front Office Support priorities, resolving cross-team blockers and maintaining visibility of capacity and critical processes
Strengthen revenue, settlement and cash controls through clear ownership and risk-based monitoring across deal execution, delivery, settlement, invoicing and cash collection
Manage operational risk and incidents by promoting early escalation, identifying root causes and ensuring proportionate controls and remediation are followed through
Enable new products and commercial initiatives by coordinating operational, risk, process, data and technology readiness, involving operational teams early
Improve end-to-end processes by clarifying ownership across Front-to-Back workflows and reducing unnecessary complexity and manual effort
Guide local IT, data and automation priorities, aligning local needs with Group architecture and advancing data quality and appropriate automation
What you bring & who you are:
Experience in operational leadership, process improvement and designing scalable controls and operating frameworks
At least 5 years experience in energy markets or operations, ideally with a solid understanding of the power value chain and Front-to-Back processes
Experience connecting business operations with IT and data, such as product implementation, automation or backlog prioritisation
Ideally, practical experience with incident learning, operational risk management and iterative delivery approaches
A collaborative, pragmatic mindset with the ability to lead cross-functional initiatives in an international or matrix organisation
Fluent in French and English
Even if you don't meet all the requirements, we look forward to your application.
About the team: You'll work closely with Axpo Solution France's Legal Representative and connect with commercial, operational, Risk, Finance, Legal and Group functions. We value collaboration, clear accountability and giving every team member the space to make decisions close to the work.
At Axpo Group, we are dedicated to fostering a culture of non-discrimination, tolerance, and inclusion. As an equal opportunity employer, we welcome applications regardless of race and ethnicity, gender identity and expression, sexual orientation, age, disability, as well as socioeconomic, cultural, and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone.
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